New Balance Factory Store Kittery is a sportswear outlet that offers great value for footwear, apparel, and accessories. Customers appreciate the friendly and helpful staff, with several reviews highlighting exceptional service from employees who are knowledgeable and professional. Shoppers often receive personalized advice, whether it’s about running shoes or finding the right fit for their feet. The store provides a clean and welcoming environment, making shopping a positive experience. Although some mention limited sizes in certain shoes, many find suitable options and leave satisfied with their purchases. The staff’s dedication and willingness to assist, along with the store’s clean setup, make it a recommended destination for footwear needs. Customers also share their enthusiasm for new shoes that fit well and improve comfort, praising the overall shopping atmosphere and service quality. Overall, New Balance Factory Store Kittery stands out as a store with friendly staff, good selection, and a focus on customer satisfaction.
Blaze was amazing. He really knows his shoes, Fit our specific needs perfectly. SO comfortable that we both left wearing the 880’s and 1080’s feeling like we are walking on a cloud! Highly recommend.
September 2025
Great store and EXCELLENT, helpful and attentive team at the Kittery location. Zach has always been very helpful.
August 2025
Had a wonderful shopping experience on 8/29. Our sales associate Blaze was knowledgeable, helpful, and friendly. Highly recommend this store.
