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September 2024 by Haywood M. Smith Jr.
Lots of choices for furniture and kitchen stuff
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August 2024 by Alex Schmitt
We show up at 7:15 and the employee locks the door on us not letting us in. They close at 8.
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March 2024 by Daniel Parsley
Really frustrating interaction with a manager when trying to use a crate and barrel credit card for a purchase. I haven’t encountered any issue at any other store prior. Hours are one more than one occasion incorrect on Google listing. Furniture is hit or miss.
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December 2023 by Steven Culliton
This outlet store was a bit bare on the shelves. Mostly furniture, limited dishware, glasses, and servers.I only saw one set of Wusthof knives for sale. Nothing else. Lots of Christmas decorations.
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November 2023 by Ruth
Bit of a bore no real bargain
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October 2023 by James Sargent
Way to expensive
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October 2023 by M H
Not good
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October 2023 by Jocelyn Porciello
Not a lot to choose from in the store and higher prices.
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October 2023 by Juan C Gonzalez
Love the products
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October 2023 by C S
Everything is damaged beyond repair. All of the furniture in good condition is bought by local businesses who resell it at a higher price (on Facebook or Craigslist). It’s better to look there. The people working there are nice.
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October 2023 by Mike K.
Okay, first of all ... this is not a true "outlet" store. The majority of items except the furniture selection is the same price as any regular Crate & Barrel. The selection is just meh. As far as the furniture is concerned.. most of it has condition issues that require you to be real handy to repair - broken cabinet hardware, drawers off kilter, loose legs and very obvious knicks and scratches.. I would expect the prices on this type of condition to be more reasonable than it is. They try to make you feel better with signs that say 50 % off lowest price... but even then in my opinion this stuff is still not worth it! I definitely would not go out of my way on a trip to Kittery to visit this place.
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October 2023 by Leah B.
Not worth more than a 20-minute ride. They are charging 40% off regular retail for furniture that would be hard to get rid of at a Salvation Army outlet -- seams coming apart, stains on the upholstery, dings out of the tables and armchairs. It seems like the pricing is wonky, there are a few good pieces but it's not worth a trip up from Boston, for sure.
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August 2023 by Dan H.
Inventory seemed pretty thin and picked over, though maybe what you'd expect in mid/late August...
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August 2023 by Susan F
Poor quality. I purchased a sofa from this location for close to $3,000. Less than 2 years later the sofa is sagging in the middle due to an issue with the frame. Crate and Barrel does not stand behind purchases made from this store even for full price items. I will not purchase from C&B again simply for not standing behind the quality of their product.
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July 2023 by Darla M.
We bought a gorgeous headboard and was put together on the showroom floor. When it came to picking it up they provided no hardware which then they claimed I signed knowing it was missing pieces. I did know it was missing a total of 2 bolts, however I got nothing. No worries, mistakes happen and we understand! What was upsetting was how the young lady on the phone handled it. She seemed to not care and push it off until they had more staff. We have been polite and kind but at this point we have to delay our move to our new house. Please fix this!
