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March 2024 by Adam Champagne
The man who works here is very condescending and rude and answers questions like it’s a verbal sparing match. Not sure why he chose to work with the public. I went in twice thinking the first time he may have had a bad day but it was the same thing again. I will be using the wells post office instead since everyone is super nice there.
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March 2024 by Cathryn Majorossy
The man who works the counter is very very rude. Avoid this location.
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January 2024 by Alissa Haaker
I thought I was losing my mind but no, appearantly this post office does employ one of the rudest humans on the planet. It's almost comical ... was I being punkd ?
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December 2023 by Emily G
Holy moly the dude Paul working today was a trip! I was trying not to laugh at some of his reactions to my simple questions and requests. He yelled when I didn't read something out to him but instead, showed my phone screen. "If it seems like I'm agitated, it's because you held your phone in my face!!!" I asked if he was having a bad day, and he said, "I wouldn't know." I genuinely wonder if he's okay and needs some mental health help? I asked if he could scan something or print a receipt and he gestured around and said, "Seriously? Do you know how this works? Does it look like I have a computer set-up here? " I told him I had never worked at a post office before but that information sure was interesting! He changed his tune and asked if I needed anything else and to have a good day. It was pretty funny because of how ridiculous it was. Crabby lil dude.
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November 2023 by Aaron J
The guy working here (Name rhymes with Haul) has the opposite of a people personality. First and last time here.Not even attempting to be helpful in least bit. Yikes man, find another job that makes you happy.
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October 2023 by Cindy Evans
Always Rude, and impersonal. I understand that there is more mail than there used to be but that is not an excuse for his attitude.
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July 2023 by David Stockburger
I wish there was a negative rating!! This guy is extremely rude and not helpful in any way. You ask him a question and he just stares at you with his hands behind his back. I will now use UPS and Fed Ex for all my packages and not mail letters anymore until he’s gone.
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June 2023 by Brooke V
Rude employee, avoid this location.
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March 2023 by John Hersey
I couldn’t believe how rude this guy was Saturday. I went in to mail a package and I placed it on the scale. He said: “DON’T PUT THE PACKAGE ON THE SCALE! IF YOU THINK YOU CAN DO MY JOB, PUT IN AN APPLICATION!” I said I was sorry, I was only trying to be helpful. He said: “I DON’T WANT YOUR HELP and I DON’T NEED YOUR HELP!” Then after I told him which price he said sarcastically: “ you’re in charge”.I respectfully replied: “no sir, you are in charge.” Then he said: “well that’s not the way you acted when you came in!” Then I said: “once again I apologize.”I was as polite as possible, think about it, he had my package, what could I do.
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October 2022 by Terry B.
Less than terrible service...the Post Master is impolite, unhelpful, rude and he sends packages back all the time, even though they have made it as far as the Post Office...and are properly addressed...He needs to have a different job that does not entail people.
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September 2022 by Steve
Just try to go there and you’ll understand the 1 star review. The epitome of the postal service, a prime case study for everything wrong with it.
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September 2022 by Sue S
This is a post office annex and believe it or not employees deserve a lunch break which is from 12-1pm I'm not certain why anyone is complaining but believe me, if you had their job I don't think its going to be all rainbows and unicorns. The employees work hard so be sure to show some consideration and be grateful for the time that they are open or go wait in a long line at the other branch. The choice is yours
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May 2022 by Brian Putnam
Paul was so polite and even went out of his way to ensure that I was a satisfied customer. He didnt make it seem like I was an inconvienence to him or the establishment. I am super thrilled with the customer service training west kennebunk post office has provided to their employees. A++ in my book.
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May 2021 by Ben Byrne
Why is this branch even open? If the usps is looking for a way to save money, I recommend closing this useless branch. There’s a real post office like 4 miles away
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June 2020 by Carol Thurston
They are always pleasant and respectful. I will alway go out of my way to go there .
