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August 2024 by Kathleen Nolan
I am so happy with the work done here! Can't say enough to give adequate praise. Highly recommend Bob's if you need work done. He saved my vehicle from being totaled.
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August 2024 by Maine Man
I brought my car to him years ago to get a passenger side mirror replaced. After having to go back three times, he was finally able to do it correctly.
But as I'm for giving people and businesses second chances, I just called him again recently. I called on Friday, and got the voicemail so I left a message. Monday rolled around and got no return call back. So I called again and left another voicemail. I really just needed some rust repair done. Tuesday, he calls me back and says we don't do rust repair, which is why I didn't call you back on Friday.
I find it extremely odd that a body shop doesn't do rust repair. I also find it unprofessional that he doesn't return phone calls if he doesn't do that work.
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October 2023 by JOSEPH NUGENT
Great job. My Rouge looks like new again. Bob's Auto Body is an honest and caring family business (unlike some other companies). Thank you so much Bob, Cathy, Ray and Connor.Joe N.
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October 2023 by Val Ihle
I'm from out of town and couldn't be happier with the service I received at Bob's Auto Body. Bob went above and beyond to get me back on the road in one day. I highly appreciate and recommend them!!!Services: Steering & suspension repair
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June 2023 by Lindsey
If I could give less than 1 star, I would have. Had my car brought to Bob's after an accident because I was told that it couldn't be towed anywhere else, first lie. I was told I couldn't pick up my car until my insurance called them, second lie. The woman that I dealt with was extremely rude, told me 1 price on the phone but then added $100 after I arrived to pick up my car and said she never told me the original price. This place is the biggest scam and all they care about is taking advantage of customers and getting as much money as possible out of you. Avoid Bob's at all cost.
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June 2023 by Barry Whipple
Intentionaly lied profusely. Would not recommend at all. Kept the vehicle an extended period of time to accumulate lot fees and refused to release the vehicle. If you ever need a tow call a professional not these guys. Use a company like Blake Family roadside assistance. Bobs is just another scam.
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May 2023 by Lindsey B.
If I could give less than 1 star, I would have. Had my car brought to Bob's after an accident because I was told that it couldn't be towed anywhere else, first lie. I was told I couldn't pick up my car until my insurance called them, second lie. The woman that I dealt with was extremely rude, told me 1 price on the phone but then added $100 after I arrived to pick up my car and said she never told me the original price. This place is the biggest scam and all they care about is taking advantage of customers and getting as much money as possible out of you. Avoid Bob's at all cost.
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February 2023 by Tom Tammaro
Bob repaired some front end damage to my 2006 Pontiac vibe. He not only did a stellar job, But Kathy worked so well with the insurance they made it super easy!Service: Body & Trim
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September 2022 by Lindy
Bob did a wonderful job on the body damage to my car. Great experience all the way around.Service: Body & Trim
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July 2022 by LindaLee Scopel
Bob did a wonderful job on the body damage to my car. Great experience all the way around.Service: Body & Trim
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July 2022 by Barbara Tibbetts
Excellent service, skillful repair, great attention to detail, and fair price.
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April 2022 by Linda Lester
I won’t return. Charged me 159.$ for a part that cost 49$ and total of 230+$ to realign my window that took fifteen minutes to finish.Services: Steering & suspension repair
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January 2022 by D K.
Excellent Mechanic, very honest, good price, stellar work ethic, friendly and knowledgeable. Definitely the Best in York County!
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January 2022 by Cassandra Papaleo
I cannot be happier with my experience at Bob's. I've taken my car to 2 other auto shops in the area and am very grateful that I took my car here. I'm a medical student and when I realized I needed to take my car in somewhere, I was overwhelmed with potential costs and how long I might be without my car. They took my car in quickly, ordered the parts right away, were upfront about costs, and communicated very well.When I came to pick up my car, Bob brought me back to the garage and took time to kindly explain everything they needed to do and why. I have never had a more caring, honest, and personable experience at an auto shop -- and for quality work at such a fair price. I will come here again when I need any work in the future and will highly recommend to anyone I know in the area.Service: Brakes
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December 2021 by Lauren
5 Star Customer Service. Excellent employees and work done:)