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February 2024 by Trever Pierce
Multiple times in this month have been waiting for packages to be delivered. The tracking will say out for delivery and then will say could not deliver no one was home or couldn’t get in drive way. My wife is a stay at home mom so there is someone there all the time and my driveway is cleaned up after every storm. Just stop with the excuses already and do your job
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August 2023 by jeff howe
This is the absolute worst post office. Phone not working for months. Mail not forwarded for 2 months now. I turned in the forwarding post card in person may 24th NOW they say I need to verify my identity????
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June 2023 by Aaron Morse
The help and kindness of our postal works is the best.
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March 2023 by Dakota Cameron
They never deliver my packages, I always have to go pick them up, my house is 20 feet off the main road. No excuses half the time.
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January 2023 by Benjamin Cook
Being new to Jefferson, I'm actually quite pleased with the post office and staff. Super nice folks that don't get enough credit.
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December 2022 by Matt Hodgkins
They sent my packages out for delivery. I checked later in the day to see if they came and they said that “customer requested a hold at post office”. I work six days a week, 12 hours a day, and three hours away from the post office. Why would I request my packages to be held at a place that I can’t even get to? Why would I pay for shipping if I have to pick up packages? Not even a phone call so I could have made arrangements for someone else to pick it up for me. Don’t lie and say it’s “out for delivery” and then lie further by saying that I requested it to be held there. Three packages this week alone have had this issue. One of them I can I understand and I’m not sure why the seller would have sent it by postal service instead of FedEx or UPS, but two others are small boxes that easily could have been delivered. Absolutely ridiculous. I work for a delivery service — I and my colleagues are able to deliver 100+ package stops every day, so why can’t the post office? I didn’t agree with much the former president said or did, but he should have defunded them. I want my packages delivered!
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December 2022 by Phillip Shanholtzer
Don't answer phone!! Moved to AZ, sent card in to send mail being on hold to new PO BOX in AZ. It's been almost a month and still not getting mail....and they don't answer the phone!
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October 2022 by candice patrick
Really horrible they don't deliver mail ever bc envelopes are too heavy for them. If its raining they also won't deliver bc getting their arm wet when they open the mail box is awful for them. If the box is to heavy (cat litter etc) they send it back bc quote the box is to large and takes up vital storage space. Really honestly is the worst place ever. Can we just be done with usps ppl come on.
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August 2022 by Moor N.R.G. Etú BeyTM
If the mail is bigger then the mail box instead of dropping it off they bring it all the way back to the p.o, 3rd time this has happened
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July 2022 by Jenni Mank
I'd give zero stars to be honest. Every time I have a box larger than my mailbox being delivered they just leave me a slip to come get it at the post office instead of leaving it by my door. And they're closed before I even get out of work so it's very inconvenient.
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February 2022 by Sean Lando
Nothing has changed from past complaints. Still refuse to deliver packages. Think twice before moving to Jefferson.
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December 2020 by Harmonie Williams
fast, easy & friendly service, also, taking all covid precautions
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January 2020 by Andrea Wood
It's a little post office, I get it; but to only be open for 4 days a week... and not even 6 hours in those days, yall dont need to be closing for lunch for over an hour period, but since yall do, at least close when you have it scheduled. Not 5 minutes before, thanks.
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December 2019 by Nancy Heinlein
Always friendly, willing to go the extra mile. They can't always deliver large packages in their smaller vehicles, so when I order something big I try to give them a heads up and pick it up. Working together, we get excellent service.
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August 2018 by Jennie Lorance
So sick of dealing with this post office. I get an email of what I am to receive that day. Anytime something is large or needs to be signed for they don't even attempt to deliver it. When I call to complain they don't take me seriously. I have a literally been right in my driveway and watching the mail man drop off my mail in the box. But not pull in or anything for me to sign and not even attempt to make the delivery that needs a signature. It's just ridiculous.
