“I have edited my (previously negative) review as a result of the positive response I received from OTIS. The response was informative and clearly not canned, and I appreciate that very much. Listening to customer feedback and actually responding is in my book, a hallmark of an excellent organization. I believe it was an honest misunderstanding and I would again consider moving my business to them.”
Banks
Banks
“I have edited my (previously negative) review as a result of the positive response I received from OTIS. The response was informative and clearly not canned, and I appreciate that very much. Listening to customer feedback and actually responding is in my book, a hallmark of an excellent organization. I believe it was an honest misunderstanding and I would again consider moving my business to them.”