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“First auto parts store that doesn't treat me in a condescending manner because I'm a woman. They are very helpful and knowledgeable, and if the part isn't in, they get it in a day.”
“Had an issue with my oil pressure so I swung by to buy a container of oil. The gentleman who helped me not only provided the right kind but was nice enough to come out and check my car to make sure I was adressing the problem correctly. Excellent service and many thanks!”
“I live in California and had been searching for a new F150 Raptor but the prices here are all marked up over MSRP, even during this Covid crisis. When searching online I found a really great price on a new 2019 Raptor at York's of Houlton in Maine. I contacted them and Mark Chapman from their Sales team responded immediately. I had the obvious concerns/questions about whether the truck was CA compliant for emissions, and how I would get it here (it's 3500 miles away) safely and as cost effectively as possible. Mark was amazing. He gave me some contacts for shipping companies, confirmed the truck was in fact CA legal and could be registered in my state, and he worked with me on the pricing. We handled all the Financing remotely over email/phone and within a few days the truck was mine. It took me a little time to find a carrier that would get out that way (I recommend Montway, once I connected with them, it only took them 24 hours to find a truck to pick it up) but once it got picked up, I had the truck a week later. I can't say enough about Mark, he stayed in touch with me daily via text and called me when it was important, and is just an all around awesome guy. All my friends thought I was crazy buying this truck from a dealer 3500 miles away but Mark made this process so easy...I wish I could pay him a visit in person and shake his hand. Thank you Mark!”
“Very polite and informational service. If you need some extra help with an issue, they can help. My choice over VIP, O'Reilly or whatever it is. VIP is great don't get me wrong, I just feel there is more knowledge here at advanced.”
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“We just purchased a 2024 Toyota Sienna from York's Toyota, and I can’t say enough good things about our experience. We worked with Mike Brown and Emily Putnam, who were both fantastic! They were friendly, professional, and made the whole process easy and enjoyable. Mike was super knowledgeable about the vehicle, and Emily helped make sure everything went smoothly with the paperwork.
We never felt pressured or rushed, and they really took the time to make sure we were happy with our decision. If you’re looking for great customer service and a no-hassle buying experience, I highly recommend York's Toyota.”