Dorsey Furniture is a trusted and customer-focused business known for its great service and quality products. Customers appreciate the helpful and caring staff, especially Zach, who is praised for going above and beyond to assist with various needs. Whether guiding customers through selecting fabric, pillow, or leg color options or helping with special situations, the staff shows genuine care and respect. Many reviews highlight the friendly and professional delivery team, who handle furniture with care and often assist with moving old furniture. Shoppers have been buying from Dorsey Furniture for decades and consistently mention the excellent quality and value of the products. The store offers a relaxed shopping experience, asking pertinent questions without rushing customers, and providing plenty of space to think and plan. Despite challenges like COVID-19, the showroom remains open with safety measures in place, and the business continues to offer phone and email support, including delivery services. Customers feel confident and happy with their purchases, and many express loyalty to the small business. Overall, Dorsey Furniture is recognized for its caring customer service, trustworthy approach, and high-quality furniture, making it a preferred choice for those seeking reliable and friendly service.
