June 2020 by Beth Harris Pervier
Hi all, I'm not one to give a bad review but we just had a horrible experience with Wild Duck Boatworks. We SO wanted to have our sailboat stored at Wild Duck Boatworks and planned ahead and called John (owner) back in June and went by to talk to him and set up storage for this winter. All was agreed to and he had a place for our boat, took our name and contact info, gave us a verbal confirmation (I felt we should have got it in writing...) showed us our spot where he would put the boat and asked up to call in September, which we did. All continued to be as agreed to, emails with specifics dates, times, confirmations on transport from haul out at Finest Kind were made with all parties, mast storage accommodated, prices etc. were in email. Yesterday, this late in season 9/19/19! after all arrangements had been made and confirmed with all parties in good faith, John emailed us that "they'd made a mistake and could not store out boat this season." This leaves us without a place to store out boat as we approach the haul out date. There are no other locations that can accommodate us at this late time. I'm shocked and amazed that this has transpired this way as I like to provide service business to small, well run local businesses. I just wanted to give others a heads up that this happened with this business and to have a back up if you do have arrangements with them. After much planning, responsible, respectful and polite communications, to have this happen at this late date, or at all, is pretty bad business. Let the buyer beware on this one. Thanks. :(
