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May 2024 by Olivia Wilson
they can’t read apparently
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December 2023 by Nightmare 6620
Im dyslexic and even I can read numbers. Employees need to make sure packages are going into the right mailboxes and porches. I guess going forward, I will have to wait for the mail to come and approach them for my package because they can not be trusted to put my package in the right box.
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August 2023 by SAMPLE262
I have lived all over the US, and I have not come across such terrible mail delivery service. Our packages get flagged that we requested to have them held at the post office. I have never put in this request, yet it consistently gets put in for me. If I have two packages where one fits the box and the other doesn't, they will put the small one in the box. Then, they will claim that I put in a request to have the other held. Today at 4:06pm, I received a message from Amazon that usps attempted to deliver at 7:06pm, but that I had once again requested to have it held. I have not once asked for this, and it would be nice not having to drive 40 minutes out of my way to come pick up these packages because you don't want to drive down my driveway. Do better.
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August 2023 by Julie Tozier
I have a business in Hampden (MyMaineFarmhouse), and I mail and receive a lot of packages from this facility. They are always helpful and friendly. I've never had one single negative experience with them. Every town should be so fortunate to have such wonderful postal workers doing their absolute best to do their job. Thank you to all of you who work there!
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June 2023 by Brian Carrier
No one answers the phone at this facility and there is no way to contact them. Parcel was miss delivered to who knows where and I wanted to check to see where they delivered it. Someone needs to be called on the carpet for the poorly run operation.
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June 2023 by Erin B.
In person, the staff at this P.O. have always been exceptionally helpful and polite! As for the delivery drivers...I second what others have said about the issues with reported delivery attempts. Our street's mailboxes are at the beginning of our road. More often than what's acceptable, we will get attempted delivery notices (even 'final attempts' after never receiving even a first or second attempt notice). It has been evident by the fact that a) I have either been home all day and/or b) there is a lack of evidence on our home security cameras that these 'attempts' were actually made. I don't know if it's that the carriers are rushed or it's just sheer laziness, but it's unacceptable for customers to risk their important documents or packages be returned to sender because the carriers didn't do their job correctly.
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June 2022 by Dolly Holden
Whenever I temporarily change my address from Me to Fla or to Ellsworth I always have serious problems with this postal service. Once again I am having problems
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June 2022 by Jacqueline French
Forced to give at least one star, otherwise I wouldn't have. Have had multiple certified mail sitting in this facility as well a Memphis TN, since April 19th. As these are Gov't payments, I will be submitting bills to the US Postal Service for all of the late fees, penalties and interest charges assessed by the IRS for their inability to do their job. It's not just this facility, it appears the whole agency is committing theft of services by charging a fee for something they don't or can't figure out how, to do .
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May 2022 by Cody Obropta
I stopped in because I had to mail out a package but I knew my local post office would be closed for lunch at this time. This USPS was clean, well-stocked, and the staff was super helpful. Service was quick! I'm a happy customer.
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March 2022 by Richard Lafreniere
Mailbox left open almost every day and often leaves the mail soaked and falling apart. It closes easy and is magnetic with a strong hold. I notice my neighbors often have their boxes left open as well. Ive had boxes twice as long as the mail box shoved in and having out over a foot and get soaked in the rain. I’ve had 3 packages not show up over the past few months even though the tracking says it arrived at the post office, was out for delivery and left on front porch. We have cameras around our house and no packages were delivered when they said they were. Hopefully somebody can see these bad reviews and straighten that place out.
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February 2022 by Michelle McPherson
It's hit or miss sometimes you are waiting forever in line sometimes you get right in. Unfortunately I had to stop getting mail at my physical address because my mail Lady was never satisfied how I shovel out my mailbox in the winter and too lazy to drive up the driveway and leave a package on the porch anytime of year.
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January 2022 by Irritated C.
This is the worst post office ever. They routinely don't deliver packages and claim that delivery was attempted when they really didn't try--as proven by my security cameras. Then they have the audacity to say that the package was not delivered because of customer request. I'm dropping the BS flag on this lousy post office.
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January 2022 by Cameron Okeson
Package was moving along nicely from state to state day by day then it landed here... where it stayed for over a week (pending) before it finally made it to bangor for delivery. Seems like this is a common occurrence for this location. Most frustrating part was it updated the deliver date to 12/4 then it never came and the next day it would say "today" then never come and so on for 11 days.
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November 2021 by B.S. M
I don't even live in Maine but have come to feel the repercussions of it's horrible postal service from this location. I purchased a gift for a child and followed the tracking to this location where it came to a complete halt. Apparently it's Maines hole of no return for packages. Do Not Go Here.
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August 2021 by Danica Powers
Lost multiple packages even though there is a safe lock box available.