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September 2023 by brooks gray
Delivery was seamless. Driver was extremely friendly, careful, and helpful. Company worked with us to ensure the proper sized truck was sent to access a limited access driveway. Would recommend BSP for all deliveries in the greater Bangor area.
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September 2023 by Mary Tully
BSP Transportation called to schedule delivery of 96 pound metal ramp. They were subcontracted by R&L Carriers. I live in rural area with narrow roads and they didn’t want to send their truck. Requested I pickup ramp. I have no means to accomplish and accommodate their request. BSP Transportation employee stated they would call R&L to see if another means of delivery could be arranged and would call me back.I called today to check on BSP Transportation delivery of metal ramp only to be informed ramp has been returned to originating shipper. BSP Transportation employee who had originally called me was not in the office today but her notes showed I had REFUSED RAMP if not delivered right to my door.BALD FACE LIE !!!BSP Transportation employee said she would call me back after speaking with R&L Carriers. BSP Transportation never called me back.Originating shipper will charge us for the return shipping costs.I would not choose BPS Transportation of Bangor in the future if I had a choice. Can’t stand outright lying !
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July 2023 by Charles Gray
Great bunch people. They were all very helpful.
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March 2023 by Moosquito
Park out back, just not in the mud. Someone will get you loaded up before too long. WE shaved days off delivery time by going to get it from BSP.
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August 2022 by Randy Field
Friendly courteous and very helpful
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September 2021 by Mel Bick
Ordered a very large item that needed to be shipped via freight from California. Ultimately, the piece ended up with a local transport, BSP. From the time that I received the call from Chelsea to schedule the delivery, to when Kevin delivered the item, it went seamless! Chelsea was very professional, friendly and super accommodating! I ended up needing to have the item delivered elsewhere, and they were more than willing to help me out! Kevin was very pleasant when he called to give me the "30 minutes heads up" and was there almost to the minute! Very happy with the last leg of this delivery, and thank you to the great team as BSP that made it happen!
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May 2021 by David Hughes
This Company is very Un-ethical, they will lie to your face, with there tricky behavior. We do not recommend this company for anything related to shipping. The Hampden Maine Location is the worst in the industry.
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January 2021 by William Love
Dispatch (Chelsea) and driver (Tim) were very helpful, cheerful, and professional.
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January 2021 by amy p
Fantastic company for shipping! From the office people to the driver it was a positive experience.The driver was very professional.My freight item was delivered quickly and without any damage.I'm very pleased with how everything went.Thank you
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January 2021 by Rupert Holden
It's a shipping depot called in advance and had my shipment ready when I arrived
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January 2021 by Ben W.
Okay +/-
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November 2019 by Ju Pe
They called to let me know the day of delivery. Then the driver called to arrange delivery time. Driver was very nice and helpful as was the office staff.
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May 2019 by J G
Wouldn't recommend driving there, owner has you run more than legally allowed too, place is a dump
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January 2019 by Carolyn L.
Wow, Chelsea called this morning to schedule a delivery that was supposed to be delivered today. She said that they actually would not be delivering it until Wednesday. Last week I was told today which is why I was home and waiting. I explained to her that I would be out of state on Wednesday. She just kept repeating that Wednesday was the soonest they could deliver. I asked for another day and she just kept saying the same thing and raising her voice and saying that they would deliver Wednesday. She was quite rude and argumentative and absolutely refused to offer any other day for delivery. She then said she refused to deal with me and would transfer me to someone else. I then spoke with Carl, the manager, who very easily scheduled the delivery for next week when I am back. Chelsea should not be in a position where she works with people at all.
