Mobile Phone Accessories near Gorham, ME

“Sam was one of the most helpful service representatives I have met. He was friendly, patient, and very well educated on my phone and service!If you need service and live near Gorham Sam is who you need to see.”

“Once again back to Verizon at the Maine Mall, this time to upgrade my 2019 cell phone....and was fortunate enough to work again with Landon and Ben. I chose the new iPhone 15 Pro Max and stick with Apple because of the access to the Apple Store at the Portland, Maine Mall and my computer is Apple.Once again, Landon and Ben were the best to work with. Why two....Landon has just completed and passed his orientation program. The time spent and their patience continues to be above and beyond expected customer service.If I need to return to a Verizon store I’ll have to search for their location........thanks guys.”

“THIS IS THE BEST PHONE STORE IN THE WORLD, AND POSSIBLY BEYOND!!!!! “JOHN PAUL” IS THE EYE PHONE WIZARD!!!! SOOOOooo MUCH BETTER THAN WAITING FOR AN UNKNOWLEDGEABLE WIZ KID @THE MALL!!!!!!!! THE ABSOLUTE BEST PHONE STORE TO DO BUSINESS WITH, AND THE BEST PRICES TOO!!!! IF YOU’RE A “PIRATE”, ,,, GO SEE “JOHN PAUL” AND TELL HIM YOU NEED A NEW EYEEEEeeeeeeeee PHONE!!!”

“Mike the sales manager went above and beyond for me. I was very far away from home and shattered my screen. Luckily, this man stayed a few extra minutes and helped me out on my ride home. VERY thankful for this, and kindness like that does not go un-noticed. Will be back to this location simply for the great customer service. Thank you, Mike.”

“Jacob was very helpful in the upgrading to new phones process. It was easy and he explained everything in great detail and made the process simple. We will definitely be going back with any and all inquires.”

“Carter Brainerd from the Maine Mall store in Portland, Maine assisted us moving 11 lines from Verizon to AT&T. Carter's service was outstanding in every way. He was very patient and explained everything in great detail. Carter even summarized our visit in detail before we left the store in great detail. Carter provided best in class customer service. 10 out of 10 in customer service quality. Thank you, Carter for your professionalism and kindness.”

“I went into the Westbrook Maine store at 4pm on Thursday Dec. 29th 2022. I went in to upgrade my phone and Seth was who worked with me. We ran into… some issues…to say the least with the phone I picked and Seth was very polite and very professional in how he handled the situation. Seth has a very soft and calming voice and when things are going wrong it’s nice to hear. Seth was there on his day off and with the problems we had he was there well after close working to get me into my new phone.While Seth was waiting for new phone to update he talked to me like a friend and not just a customer and it made waiting much easier!Seth went above and beyond when he didn’t have to and it was much appreciated! Thank you for everything again Seth…I hope you see this!Also, Kevin stayed with us and was very helpful throughout this process too.-Amanda”

“I recently needed to replace an old cracked screen phone and went to this U.S. Cellular location. I was looking for a particular iPhone model and color and called ahead to verify it was in stock and the customer service in store picked right up and said they could hold it since it was the last one they had in stock no problem. Thomas, my wireless consultant, was knowledgeable and answered all my questions about the phone as I had more than a few since it was a big upgrade from the phone I had last (iPhone 6S to iPhone Mini 13!). He also was straightforward with offering, but not pressuring re: options to change my plan and other aspects of the paperwork. Last he helped place screen protector and transfer all I needed. So all in all a five star customer service experience. My only gripe is this location, being in the mall, it has taken much longer other times in the past to get help when they are busy with only two or so areas to help customers get setup and that has led to longer wait times- so I'd call ahead like I did if it's a busier time a day. I also think for how long I've been a customer for they could offer money off accessories or a new phone . Obviously service varies depending on where you live and travel, but US Cellular has been good to me so I'll stick with them.”

“Great experience! Kind of dreaded going into a Tmobil after a poor experience in the past but this time ut was easy and quick. Definitely recommend this Tmobil location to do business!”

“Ian was the man who helped my mom, son, and I get our new contract upAnd running, and he was so very helpful in many ways— getting us what we needed he was fast, efficient, had great people skills, and was wonderfully patient with us as my mom is a little older and isn’t as tech Friendly. Couldn’t be happier switchingFrom Verizon to att. And the great service we received, and the trade in my my phone worked out great.”