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March 2024 by Isaiah Safford
Almost all of the staff is rude and just downright disrespectful and obnoxious. There’s one younger woman who’s nice, and a younger man who is also nice, the rest of my experience with this staff is unbearable, and let’s not get started on the delivery drivers! We no longer get mail delivered to our house due to an incident that occurred, and the delivery driver lied to the postmaster, and now we have to drive to the post office to get which is fine, I understand stuff happens, but really? I also love when i’m ordering 200$ items and having them put in other peoples P.O. Boxes, having other peoples mail in MY P.O. Box, and it taking multiple days to receive mail pieces and packages, this is honestly absurd to me, considering it’s really hard to mess something up and take forever when all you have to do is walk a few feet and read some labels. I’ve read the reviews, I’ve also experienced others being treated rudely and disrespectfully while waiting in line. Gardiner’s P.O needs to hire people who don’t mind being there, rather than hiring people who disrespect and treat others horribly. I dread having to walk in there. If you’re able too, my recommendation is to switch to a post office that actually knows what they’re doing!
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December 2023 by Cynthia Smith
The Postmaster wants to hear about your experiences! He's relatively new & very receptive.The counter staff are rotten. They were of zero assistance when I was trying to mail a package to my Army Soldier son. No available pen, paper or tape when asked. Then one of them called me out & said that I had a bad attitude & it was people like me who are the problem. She yelled that she had witnesses. I asked to speak with the Postmaster & he was nice to deal with.They put the wrong people's mail in my PO Box. They withheld certified mail. They were late in sending a package that I tracked. We all need to write our complaints to the Postmaster!
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October 2023 by Jayne Niziol
all this is true and more I am a lifelong Mainer & Senior. It's the first time in our lives we have had all the same things as mentioned happen also with our delivery service in last few years. Once even our united states passports ending up 1/2 mile away! Thank God for an honest citizen returning them just in time.
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September 2023 by Travis Bean
The staff working inside the post office are always rude. They really need to fire them and hire someone who actually wants to be there. Not often, but I've had packages tracking show they arrived at the post office and not be delivered for over a week while my regular mail was.
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August 2023 by Scott Cunningham
Service has really gone downhill. I can't count how many time I've waited all day for a package to arrive and they take the day off even after marking the package out for delivery. It just happened again today on a Saturday, package showed it was out for delivery this morning and they never delivered to any one in my part of town today.
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August 2023 by John Boucher
If I could give no stars I would. Post office delivery is very spotty. I have to chase my mail because the delivery people don't read the mailbox and sometimes I have to go to or three house from where I live to get my mail the weather definitely makes our weather late. It's not like the old days when the post office took pride in delivery of the mail..Post master for gardiner maine doesn't care about the people in community
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August 2023 by Kirsten Reed
The stars don't lie (...just reading through the many commiserations on here). C'mon, you guys! The mail carriers are often personable, but despite living one block from this P.O., I have to drive elsewhere to get proper service. I've had the clerk get frustrated with me for sending out a batch of books to various places (I'm a writer. I sent the remainder of the shipment from Wiscasset with zero problems and abundant pleasantries.) Just now the clerk refused to advise me on the correct way to address an overseas package (I'd heard USPS prefers "Great Britain" to "United Kingdom," and wanted to confirm, since this is work-related), nor would she check in their system. She would not enter the address into their system (to reveal the correct country format) until I had filled out the address entirely on the customs form and envelope, or allow me to alter what I'd written "once it was on the scale." Apparently placing an item on the scale is a binding commitment. You see my conundrum. So I had to give up in search of a functioning P.O.. As I left she called after me: "Maybe if you'd addressed it properly..."
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August 2023 by Tyler Eaton
Mail 4 days a week and hit or miss on whether or not they want to deliver packages.
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July 2023 by frank porter
The postal service in Gardiner maine has hot to be the worst I've ever experienced, I had a package last week delivered to Randolph and I live in farmingdale. Today track said another package was delivered it has been out for delivery for 2 days. I've had several packages sitting in the post office for over a week not even scanned and this year alone I have lost over $100 in packages not received. It takes an act of congress just to try to get ahold of someone. This is totally unacceptable
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June 2023 by Ashley Poussard
Great service! I ordered chicks a few months ago and just received them today. they were very polite and friendly over the phone as well as in person.Overall they are very nice people, great service, highly recommend this post office!
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June 2023 by Google user
Great service! I ordered chicks a few months ago and just received them today. they were very polite and friendly over the phone as well as in person. Overall they are very nice people, great service, highly recommend this post office!
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May 2023 by HappyHealthyHens
Great service! I ordered chicks a few months ago and just received them today. they were very polite and friendly over the phone as well as in person.Overall they are very nice people, great service, highly recommend this post office!
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March 2023 by Diana Jagde
Deeply incompetent.Barely able to perform basic duties of delivering the mail or tracking a package.
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February 2023 by Brian EJ Sears
United States Postal service does everything it can to deliver the mail without incident and the counter help, they bend over backwards to help you with all your mailing needs.
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February 2023 by Paul Ward
Tried calling several times through the day, only for no one to answer the phone. Why is every government agency incompetent
