“I really like this store! I live approximately 2 hours away from the store, and I pass several other US cellular stores just to go to this one. Every time I go to the store they always have answers to my questions and if they don't they get them for me. I've only dealt with one associate from there, and that would be Miss Anderson. Miss Anderson has always been knowledgeable, respectful and kind, and in my world that goes a long ways. I think U S cellular should have more employees like her.”
“Went in today to replace a phone. Worked with Frank. Frank was super energetic, knowledgeable, answered any questions as they came up and was just fantastic in all aspects of customer service!! I would recommend working with him 100%.”
“AT&T put my phone as being stolen instead of my daughter and after two months and 10 calls it did not get resolved until I saw Jackson at the Augusta store. He deserves a raise AT&T because you were about to lose me as a customer. Thank you for your fast work!!!”
“Very nice and patient with questions and rotary raised telephone users. Lol no inventory so that's a bummer as I need tv or iPad etc. mostly it's the grid being connected and my street is not 5G. So at 2 G I get frustrated. Samsung should invest in product in Gardiner,Maine...el Hori in Augusta can troubleshoot most cell phone problems and buys used phones if you upgrade. He is a representative for trak phone which has 5G. So my 3 cell phones purchased from US cellular in one month..this Samsung is tough but the other two locked up when I entered "emergency info screen" and no one in state can fix that.”