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May 2023 by Jordan-Patrick Eisenhauer
Great staff. Amazing product. Customers expect basic trendy outdoor products like LL. bean and junk like that. This gear is preferred by outdoor professionals and ex military specialists. Yes the product does last yes it has a limited lifetime warranty unlike competitors. Clothing is ethically sourced not from one place.Anyone who knocks this product are very mistaken and close minded to better products.
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February 2023 by M Rigo
Great deals & the employee Jordan was the man. Great service and super helpful.
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December 2022 by Ryan Robbins
Not much of a selection and the store is not open the hours listed on it's website.
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November 2021 by Michael Davidson
Staff in person were attentive and pleasant. Selection was limited, as expected for an outlet.I decided not to purchase the Nuuk parka in person because the tag, attached to the garment, stated that the parka was water resistant, not waterproof. Later in the day, hours after leaving the store and the area, I decided to google the parka and every website, including the Fjallraven website, stated that it was in fact waterproof.I called to inquire about the waterproofness of the garment, and to find a way to buy the parka, and was informed by the store associate that it was in fact waterproof. After being told that I would not be able to find the same price in NYC I asked if I could purchase over the phone or online and have it shipped to me, to which the answer was no. The associate was not pleasant, and offered no recommendations to try and help solve the problem.I will not be returning to this store, or any of its other locations or website, based on the fact they cannot label the clothes correctly. I have no faith that what I could buy will be marked properly and have the characteristics I am looking for.
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October 2021 by Allison Papp
First time ever trying this company. Returns can only be given in store credit, which sucks when you're not a local. Hopefully the quality will make up for it.
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February 2021 by Kammer Offenhauser
Amazingly friendly and accommodating staff. Prices are what they are for a very high quality product... branch manager well versed in the art of old school customer service, great experience and left feeling very taken care of
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September 2020 by iliana polinskiy
prices are very high for backpacks but cool store
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September 2020 by James M.
Limited hours and customers. They take your temp. Limited selection of clothes, mostly odd sizes. Nice to be able to actually see the items though.
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August 2020 by Nick Pagauisan
The store was nice, but the staff there was really rude and condescending. They acted like we were poor and were sort of looking down at us the entire time. I don’t think it was racial, but nonetheless, they were rude. It’s funny because some friends who stopped by afterward told us that the staff were nice to them. Perhaps the boss was nearby?
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April 2020 by Eric
Trendy. Too pricey for my tastes but good clothing.
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January 2020 by Natasha Nicholes
It's Fjallraven items at discounted prices. The employees were also wonderfully pleasant, especially with the surge in holiday shopping. From clothing to accessories, you'll find everything that you'd possibly want from Fjallraven in the space.
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January 2020 by GUY BARAZANI
good quality
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December 2019 by Brian Harvey
Pretty good selection of fjallraven gear, some on markdown. But unless you're later than a medium good luck finding stuff
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September 2019 by Vicki Vail
Always find something. For relentless Northern New England winters, this is tops for rugged arctic wear. Hiking clothing is plentiful; layering-type clothing too. Lots of matching items. Worth the climb to the 2nd floor. Very good selection (usually/so far). Clearance or sample prices are excellent, when available.
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August 2019 by Ana M.
I couldn't find anything for me because no sizes bigger than US 10 in clearance but I got something for my son (can't say just in case he reads my review and it is a surprise) and a backpack for my daughter. Very good clearance prices.
