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March 2024 by Gabriela Noronha
I bought my phone from sales rep Anthony over a year ago, and it was by far one of the best purchasing experiences I've ever had buying a phone.10/10 would shop with Anthony again.
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February 2024 by Drayton Miller
Landin was great! I highly recommend hin. He was knowledgable, thorough and courteous!
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February 2024 by Ethel Carmolli
Kendra was amazing! She provided a top notch customer service experience. Extremely pleasant and patient.
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February 2024 by Kassi Pitassi
Hi allI met Kendra at the Falmouth Verizon store and asked her to help me with some technical issuesShe was amazing! Patient , knowledgeable and also guided me to an upgraded phone that I so desperately needed but scared to transition ?Thank you Kendra
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February 2024 by karen kirk
Kendra was awesome and made the experience of upgrading my phone easy!
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February 2024 by Gracie Alexander
Overly creepy employees to female customers. Long wait times and uncomfortable customer service. When I bought my new phone they installed the screen protector and threw out the box and warranty info at the store, so when it cracked 3 days later they refused to replace or refund it. I also bought a new Apple Watch which is connected to my service plan, however they never activated it so it will only work over Bluetooth. Absolutely a waste of money since I’m still being charges as if it is only connected to my phone within Bluetooth range.. I can’t even go downstairs in my house without it cutting out. This “Verizon authorized retailer” said they can’t fix this problem when it is literally their job to set it up correctly. Kyle was the only employee who was remotely helpful.
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February 2024 by elise templet
Kendra was helpful in getting a new phone and switching over all my information!
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February 2024 by Debbie Poulton
JT was a great help today! He explained my account options clearly and was very knowledgeable. Thank you for great service!
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February 2024 by Robert Jacobs
Spencer was great to deal with. Very professional and efficient.
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January 2024 by pamela burnell
I have had a very positive experience working with Dylan. His advice and patience really made all the difference!!I would definitely recommend Dylan to my family and friends if they are in need or are thinking of buying or upgrading their device.
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December 2023 by Alexis
Anthony was fantastic, very helpful!
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December 2023 by Kim Callnan
Meaghan, our sales representative, went above and beyond getting our new iPhones up and running. We purchased 2 new iPhone 15’s. She even took the time to fix my game glitch with my new iPhone!! She did a fantastic job!!
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December 2023 by Bill Penrod
They provided a quality experience and were clear, concise, and informative when discussing what options were available. Speaking with Autumn and James, I had a seamless and positive experience while trying to replace my phone.
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October 2023 by Ellen Zadoff
This was the best experience I’ve ever had at Verizon. Andrew was very knowledgeable and personable. I came in with a problem with my phone and walked out with an answer and a new watch!! (Unplanned purchase).
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October 2023 by Evrett K
Was visiting family from SF. Phone started to die. Headed in to Verizon and got superb help from Cody.He:1 saved me money2 found me the perfect phone and a bonus tablet3 was friendly, profesh and extremely knowledgeableOverall A+