Staples, a renowned office supply store, has consistently provided exceptional customer service, according to the reviews. The staff at the Falmouth store have been praised for their exceptional work and dedication. Jane, in the printing area, is commended for the speed and quality of her work, while Robert in the print and copy area is recognized for his knowledge, patience, and problem-solving abilities when dealing with clients. The "lady" who assisted a customer with printing a label from their phone is described as a "caring person" who went above and beyond to help. Furthermore, Nicki at the Falmouth store is praised for her adept and thoughtful customer service when a customer needed assistance with replacing watch batteries. The manager, Todd, is also recognized for quickly resolving a minor issue with an online order and making up for any inconveniences. Overall, the reviews highlight the store's commitment to providing excellent customer service and meeting the needs of its clientele.
I use the printing area frequently at the Falmouth store to have my art made into note cards & rely on Jane to make that happen. She does a fantastic job. The speed at which she does it and the quality of her work is exceptional!
September 2023
The lady that waited on me couldn't have been nicer or more helpful when I was having trouble printing a label from my phone. She was truly a caring person!!!! Thank you!
April 2022
I had placed an online order and there was a minor hiccup with it. Todd the manager quickly resolved it and made up for any inconveniences I had. I will be back next time I need print services.
