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September 2024 by Kaitlyn Renee
I usually like Shaws but the older overweight lady with long grey hair that works here is pretty rude. When confronted about her rudeness she just said that she knows better because she’s been here 20 years. She must have stopped her customer service training 20 years ago as well.
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September 2024 by Tom Magadieu
Shaws was a mediocre value at best. Now that they don't staff registers at all, i’m moving my family’s shopping elsewhere. No love of the customer
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August 2024 by Michael Lightbown
Never going back and it’s right next to where I live. Every single time I go there, sale items ring up as regular price. Not one item but half the items I pick out. Once is an accident, every single time and I’m being purposely ripped off.
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June 2024 by John Foley
I googled the price of this item.. Says 97 Cents... Showed up to purchase item. The price was about double this. I kindly let staff know that the price reflection isn't correct. Was trying to leave it at that but they were oddly rude to me. So know I'm writing this review.
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April 2024 by Michelle Murphy
There was a bright green sign on the door stating "open interviews Thursday from 1-4pm. I showed up with my resume and the front end manager said there were no interviews, took my resume and tossed it on the back counter. No wonder why I shop at Hannafords and would never shop at that RUDE store! ?
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February 2024 by Josh Franklin
Had everything I needed. Not sure if it was a bit pricey or if that’s just the state of inflation today.
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January 2024 by Raymond Paul
Two elderly ladies, one cashier, one customer, the customer has a lot of groceries to bag, so they both bag,... 3 senior employees, standing around, like roadside crew, chatting it up, not offering to chip in the bagging, one of them, stared me down, could have been bagging. A whole minute,... STARED ME DOWN INSTEAD IF HELPING THE OLD CASHIER. Your "senior management woman", black round glasses.
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January 2024 by Pete Giordano
This is one of the best supermarkets in the area. Conveniently located near other shopping. I can rely on fresh vegetables, fish, meat and poultry. They also have some great specials for food that is coming near 'sell by' dates (not a problem if I am planning on eating sometime in the next few days).While I don't shop here for customer service, there are a few employees who are very friendly and helpful.Prices are average, not sure what people expect from a grocery store, but quality is comparable to prices in most cases.
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December 2023 by B WO
Edit, another two years later. Just went in for a bulky waste tag. Couldn’t be bothered to sell it since their customer service center was close. They Remain the worst grocery stores in the state.Edit, 3 years later: the employees here are horrible. Horrible attitude, perhaps from years of understaffing by management. Removing a star. I'll go out of my way to go to Hannaford in West Falmouth or Market Basket. Shaws isn't even viable competition. Also their "grand reopening" they had in November of 2020 seems to just be new floor tiles as the old ones were gross.... wow congrats. That surely will save your business from the much better organized stores with friendlier employees like Market Basket and Whole Foods.Dan Soley's review is spot on. Ditto to everything he said. Start from scratch on your business model shaw's, or go out of business.OLD:One person for four express checkout lanes on a busy Saturday at 6 PM is obvious under staffing. 15 minutes to checkout. Get self checkout!The staff that was there were friendly. They are not to blame.
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October 2023 by Kaylynn Lindsey
Went to get a money order twice now & both times the manager closes the customer service too early & won’t help me get a money order even though he’s capable of doing so…
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October 2023 by Thomas Fahey
For the second Wednesday in a row there was NO manned checkouts open and only the self check outs open with one employee watching over it at 10:45 A.M- Last week I called corporate to complain and was told it would be rectified - It is NOT - Like last week I was about to leave my full cart in the isle and leave to go to a nearby Hannaford's as were about a dozen other folks After 15 minutes of contemplating and chatting with other irate folks who were considering leaving a girl did come and open a register but was obviously less than pleased - Shaw's had been a great place to shop until recently and in mu opinion is now a rock bottom - Sadly it is time to shop Hannaford's who has staffing, far superior meat and deli departments - VERY sad!
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October 2023 by Sholarn Jones
They need to update the location of items in their store, really hard to find things in here, I try to avoid any Shaws as much as possible
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October 2023 by George Smith
Always a pleasure to shop here
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October 2023 by Finnegan “Finn” Tempestus
This Shaw's is a really big store and has a lot of options.
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October 2023 by Peter Russo
The cashier was NOY FRIENDLY at all. She did NOT say one word to me!
