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November 2023 by Stephen Rizzo
Rude sales man, rude consumer service. Better off buying somewhere else
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September 2023 by Robert LaPorte
Understanding that it takes a while to order parts, I waited over 10 minutes for one of the three people at the service desk. The first person available, then indicated that they would have to leave for one moment which I acknowledged. They never did come back. Another person stepped in, after some time. I was buying a bottle of fuel conditioner, I processed the order , and then had to wait as the employee servicing me left. He also did not return. I had to ask another employee to give me my receipt, and product, so I could take my one item and leave. I was probably 20 minutes waiting to purchase one product. And I got attitude when I asked for my receipt.
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August 2023 by Derek Ross
Purchased my new tractor from them. Eric in sales was great to deal with very fast to get the answers neededThe Parts department was also great to deal with.
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August 2023 by Timothy Toto
I purchased a John Deere tractor. Eric located the tractor and attachments I was looking for. He took the time to walk me through all the features and benefits on a technical, and cost level, and we were able put together a package that best suited my needs. Everything was handled professionally from sales to delivery!
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August 2023 by A C.
Beware their on-site service policies and charges. They charge mileage both ways, plus labor charges for their travel both ways, plus on-site labor charges, plus additional fees. My $18 broken spring on my John Deere lawn mower cost over $600! Ridiculous! Never doing business with them again.
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July 2023 by Dillon Welch
Just purchased a 3038E. Eric was our salesman and answered all the questions we had. He made the purchase very easy for my wife and I. He even laughed and joked with our 4 year old daughter which helped get us through the buying process! Highly recommend working with Eric. Thank you.
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June 2023 by Denise Wildfortune
I've been going to Hammond Tractor for all my tractor and small power tools like my chainsaw and weed trimmer for over 2 yrs. The folks are great in aiding your decision making so that you hey the right equipment that suits your needs. Then they stand behind it going all out to get me back up and running whenever I've had a problem. I love coming here!Update June 2023It's been seven years now and the name has changed to United Ag & Turf. But what hasn't changed is the best service. The service department comes out annually to service my equipment which is a real convenience. Their parts department is first rate, friendly and helpful. I chatted with a salesman while I was picking up parts about JD Gators telling him that I was notionally interested in one. He too was super-nice and helpful. It's great having a supportive dealer.
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June 2023 by Harry Reems
Used to be an ok place when it was Hammond Tractor. Now that it’s United AG it’s Terrible! Service dept does substandard work and they don’t even pickup the phone!This business should be shutdown.Bought thousands of dollars of equipment here 4 years ago. Now I would never buy a thing from them! Go somewhere else for sure.
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June 2023 by Dan Conlon
Ordered parts for my mower. Fast service, friendly and easy on-line ordering. And the parts fit. Thank you for keeping a home handyman able to fix his machine.
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June 2023 by Taylor Haines
Eric had been working with me for months and he was consistent and professional the entire time. Customer service is top notch. This isn’t the first purchase from my family here and it won’t be our last.
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June 2023 by P O
I ordered a 3046r tractor from United Ag recently. Took a few months to have it built just the way I wanted it with all the implements I needed. Eric at United was great to work with and was very attentive throughout the order and build process. The delivery to my home was made easy too. One small attachment was missing and the GM from their Fairfield store drove it to my home that very same day. Thanks Eric for making my first big tractor experience awesome.
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May 2023 by Eric Stohr
I had a great buying experience with United AG $ Turf. Eric was my salesman and I highly recommend that you ask for him. Amazing customer service and response time to any questions that I had. I have already referred a friend to them.
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February 2023 by Caryn Jones
Customer service was excellent. They were friendly, and knowledgeable. Having the snow blower is much better and yet friendly. nice wide path and great c clearance on snow. Love it
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February 2023 by Eric Sawtelle
Loving my used X320 I purchased from the Fairfield location! Scott Gamage and his sales team is the best team in the state of Maine! I highly recommend the Fairfield store for all your needs!!!
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January 2023 by cappy cap
great place they seem to have everything a person needs.i bought a new 1023e JD and the salesperson was very helpful and knowledgeable. everything went smooth, they were very knowledgeable in the shop as well installed all my attachments in a very professional manner. I was in and out in no time and it was delivered right on time by another professional who explained everything when it came off the truck. GREAT PLACE THANK YOU John Nason and Howard Hapworth ,Fairfield Maine is the best Ag &&Turf
