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June 2024 by michael verpaelst
I was weary when this place changed hands from Hammond. Now It’s clear that they have only gotten better. I went in this week with an ongoing issue on my John Deere riding mower for the past two years. I spoke with parts.. then a mechanic came out and they all collectively diagnosed the issue, gave me what I needed, and sent me on my way. I replaced the bad ignition coil causing it to run on one cyclinder, as they suggested, and I’m back in business! Thank you, thank you!
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June 2024 by Steve Carroll
Brought my saw in for a new bar and chain and carb clean and bushings. Next thing I know there ordering parts left and right without my consent. Picked my saw up and would barely run. Left it with them 3 times and they still couldn't fix it. Mind you it ran fine when I dropped it off. Told them to put my old parts back on it and refund my money or give me a new saw. Of course they refunded my money. Took the saw to a friend who fixed the carb. Within 15 min of cutting all the bushings fell out. Saw was pretty much in two pieces. I will never go back to this place!!!!!!
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June 2024 by CM Brock
Mike with mobile service came today to service my mower. He was friendly, kind, professional, knowledgeable and efficient. It was running amazing when he left. Thank you Mike for the excellent service!!
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May 2024 by James Mac
Came out and fixed my flat and gave me a hat, good customer service
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May 2024 by Heather Zimmerman
Amazing people
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April 2024 by Scott Richard
Went in for service on my zero turn mower. They were quick and we had excellent customer service.
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March 2024 by Aaron Clifford
They now have AMMO!?
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March 2024 by CJ HAYES
My experience with Eric in sales at the Fairfield ME location was awesome. I traded in my old small Honda snowblower for the latest largest version. The entire process was very smooth to say the least.
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February 2024 by Jake Maxmin
Service department leader at Fairfield is extremely helpful. He is running a better and more communicative service department than the other United Ag & Turf locations I have used, so I will drive further for the help. When the guys in Union screwed up my timing again, I came to him for help and he was readily available to assist.
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February 2024 by Jim Cook
Purchased new 1025R and attachments. I'm a first-time tractor owner. The sales rep (Eric) answered all my questions and made helpful suggestions. The service mgr (Andy) likewise answered all questions and was extremely knowledgeable. Both were great to work with. I'm extremely happy with the tractor, and look forward to using it for many years to come.
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November 2023 by Stephen Rizzo
Rude sales man, rude consumer service. Better off buying somewhere else
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November 2023 by Angie Spaulding
We were browsing on a future possible purchase
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October 2023 by Greg Cushing
Going elsewhere
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September 2023 by Robert LaPorte
Understanding that it takes a while to order parts, I waited over 10 minutes for one of the three people at the service desk. The first person available, then indicated that they would have to leave for one moment which I acknowledged. They never did come back. Another person stepped in, after some time. I was buying a bottle of fuel conditioner, I processed the order , and then had to wait as the employee servicing me left. He also did not return. I had to ask another employee to give me my receipt, and product, so I could take my one item and leave. I was probably 20 minutes waiting to purchase one product. And I got attitude when I asked for my receipt.
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August 2023 by Derek Ross
Purchased my new tractor from them. Eric in sales was great to deal with very fast to get the answers neededThe Parts department was also great to deal with.