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April 2024 by Linda Tarlow
This store is run by the nicest guy ever. He has twice helped me with my Miele - and never charged my anything. I highly recommend this business.
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March 2024 by Dolly Sue Hoffman
This local shop is such a valuable resource. Steve knows *everything* about sewing machines. He replaced the old (possibly dangerous) foot controller from my mom's old, beloved Royal sewing machine, wired it before my eyes and the machine is running like a top again.
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November 2023 by Dianne Marceau
Great same day service fixing my necchi omega sewing machine. Would highly recommend. He gave me advice to prevent future problems. I love my machine and was happy it was only a simple repair.
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November 2023 by Jan Wilson
Steve is amazing and very knowledgable. His customer service is great and he is quick.
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September 2023 by person who exists
Sold me a quality Miele vacuum cleaner at a good price. Gave a thorough description of function and maintenance and was friendly and helpful. 10/10 would recommend.
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August 2023 by Maria B
Just went in to the store with a very odd request. Steve was awesome and even gave me some great ideas to resolve the issue, and gave me some supplies to help. Thank you for your excellent service!!!
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May 2023 by Jayleen spencer
I've been a customer for over 10 years. Not one bad experience. I went in today and he was clearly busy. I intended on just dropping it off (my broken miele) but the gentleman got right to work. Diagnosed and FIXED it in under 10 minutes and under $10. I've had mieles fixed in the past and always come here for my yearly maintenance on my vacuums. The best shop around!
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March 2023 by Pancho C.
Steve fixed my old Miele vacuum, and correctly diagnosed the problem, and did additional maintenance, all for a great pricr
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January 2023 by Pancho Cole
My older Miele vacuum cleaner stopped working, I brought it in late on a Saturday afternoon, and Steve not only found out exactly what was wrong with it (a control board), he had the part, then he fixed two other mechanical issues as well and did some preventative maintenance, and I went home with a vacuum cleaner that worked better than it had in years.
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January 2023 by Aimee Hatt
Best service in Northern Maine
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January 2022 by pamela klemenz
Very knowledgeable and they do an excellent job! Highly recommend!
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January 2022 by Chris McCall
I was helping an elderly man at his house for the first time. Brand new vacuum not put together and he couldn’t find instructions. Called company-no help. Called Steve and he was amazing. Brought it over n he came to my car so I didn’t have to carry anything in— thank you Steve. We don’t see enough of this kindness. Will definitely recommend
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January 2022 by Rob Benson
Just the most helpful people - great service and honest / fair prices. You won't regret going to them first !!
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January 2022 by Becky Carroll
Great customer service!
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March 2021 by Kathi M.
These guys are great. Really nice, helpful, and honest. I brought my Dyson vacuum to them, hoping it would be an easy fix. Unfortunately, not. My vacuum will have to go to the dealer, but Steve did a thorough check and explained the fix was probably something out of his range of expertise. He was very honest in his explanation and didn't charge me for the work he did to troubleshoot. This was a two-hour ride one way for me, but it was worth it. If I can't get my old Dyson fixed, I would take a ride back to Ellsworth to buy a new vacuum here. Their customer service is GREAT!