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March 2024 by John Hatt
I recently had the pleasure of purchasing my new truck from Darlings dealership, and I cannot say enough about the exceptional experience I had with their entire staff, especially Mike Hill, my salesman.
From the moment I stepped onto the lot, I was greeted warmly and treated with the utmost professionalism. Mike took the time to understand my needs and preferences, guiding me through the selection process with patience and expertise. He was incredibly knowledgeable about the vehicles and helped me find the perfect match for me.
The entire staff at Darlings dealership was friendly, helpful, and made the buying process smooth and enjoyable. Their attention to detail and dedication to customer satisfaction truly sets them apart.
I am thrilled with my new 2024 GMC Sierra 1500 Elevation Edition, and I can confidently say that Darlings dealership and Mike Hill exceeded my expectations in every way. I highly recommend them to anyone in the market for a new vehicle. Thank you, Darlings, for a wonderful experience!
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February 2024 by Paul H.
Bought a late model, low mileage "Certified" vehicle, under warranty. The sales process was fine and the sales employees were pleasant and professional. However on taking delivery of the vehicle and driving out of the parking lot a serious mechanical issue occurred. This began a series of service visits I can only describe as a complete horror show of poor customer service, incompetence and clear indifference the management has toward customers once they get your money. I ended up taking the vehicle to another dealership where I received far better customer service than Darlings ever offered. I won't be going back to Darlings and I won't be recommending Darlings to anyone.
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January 2024 by Janet Bosworth
Scott Larabee - he was helpful, professional, thorough, positive and pleasant. Never felt pressured! And everyone else he introduced me to there was upbeat and professional. An overall positive experience!!
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September 2023 by Judy Hersey
We had oil change and tire rotation. They were very friendly and went over all they did and asked if we had questions. Etc. Good job.
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September 2023 by Scott Williams
My family was on vacation in Acadia from New York and our car started overheating from a bad radiator. Darling's got us in the same day, replaced our radiator, and saved our vacation. Thank you so much!
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June 2023 by Erickandee Kidder
I went into Darlings in Ellsworth on a Thru It was very hot and I'm on O2 They took us in right away and found the Problem we had. Made an appointment to fix and they did the whole job in one day. We thought it was going to take two days
So far everything they fixed has been running great , Thank you so much for not just getting us in right away but also fixing the problem within a week
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November 2022 by Roland Bourre
Great service. Excellent personnel. Looking to make it right.
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October 2022 by Jasmine T.
We worked with Jacob and he was great! He was very transparent from the beginning and never tried to pressure us into buying. He was very helpful and knowledgeable. We got a great price on our vehicle and could not be happier with the all around customer service and how genuine every person was to us! Highly recommend
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August 2022 by Victor Torres Jr.
The best car dealership in New England!
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August 2022 by Martha Hankins
Double dipped the bill alreadydid a scan on computer n Saud they had 2 do another one..cost 333.76 n not fixed..altogether spent over 700. Not FIXED
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June 2022 by Dave T.
I would like to thank Josh Bartlett for going above and beyond to help me and my daughter out while having vehicle issues 16 hrs from home . The level of service is next to none !
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July 2021 by K B.
We were on vacation in Bar Harbor, after towing a travel trailer 6 hours with a struggling Nissan Frontier. On a whim, went to look at trucks with more towing capacity, at the place closest to our campground, and fortunately met Josh. Easily the best, friendliest, and most knowledgeable salesperson we've ever dealt with. He worked so hard to get us into the truck we wanted ,in the very short period of time before we would be leaving to head 6 hours home. We are very happy with our lease, and if we lived closer we would recommend him to everyone we know. We may just have to take another trip to Bar Harbor in 3 years to buy from him again, I can't say enough good things about him! However, honest, hard working, friendly, and knowledgeable certainly apply!
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May 2020 by Joey F.
When I go there they make me feel at home we have a great time We talk to each other and they do great service for me. Josh and IAndy and the rest of the crew are the best. Keep up the good work guys and hope to see you soon. Go Raider Nation
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February 2020 by Bill D.
As usual, Josh and team made the device visit pleasent and professional. Your team does not fail to deliver. Great job! ,
