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July 2024 by Nurture nature
They had a quick return on a tractor repair however when I spoke with them on the phone the originally told me they could start work if I brought the machine in first thing on Saturday morning. No mechanics work Saturday here so they did lead me on. . . Once the machine was all fixed they were helpful afterwards. I did like the selection of small engines will return in the future
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October 2023 by troy case
I Brought 2 chainsaws into the store the day of Hurricane Lee Sept 2023. I asked for 2 new chains for these saws and asked if they had time to sharpen the old ones at some point. The counter guys asked if I wanted the Saws dressed and proceeded to install the new chains on the saws, right there on the counter. Incredible customer service at a time where customer service seems to be an option at some businesses. The owners of this business also donated very generously to the Machias High-school softball dugout project.Support this great business, they support and are there for us.
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October 2023 by Harmon Mountain Farm
The young man, Sam, that serviced my Stihl went above and beyond; he patiently demonstrated how to change out the blade and allowed me to film it for future reference. Would not hesitate to recommend their services.
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August 2023 by MaineElite Gaming
Although I did not go there for logging supplies I am a blueberry Harvester and they Supply Doug Bragg equipment which is what I needed they were very helpful they have tons of Parts most anything you would need for Harvester's as well as flail mowers and Etc can't complain they were very helpful would definitely stop here again
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June 2023 by Mick Wagner
Friendly staff, very helpful and knowledgeable. Would return for mower or tractor supplies.
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May 2023 by steven gibson
Great chain saw service and always has the hose fittings I need.
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November 2022 by Annie Lamb
Representative did not know the difference between gamebird feed, and multi flock feed. They flat out refused to look for gamebird feed, and kept telling me multi flock and gamebird are the same type of feed which they are NOT. Representative kept talking down to me and treating me like I was stupid. If you don’t know the difference between gamebird feed and multi flock feed, you should not work in a feed store. .
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June 2022 by Diane Crutchfield
Employees not knowledgeable about their parts.
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July 2021 by Duke Popovic
Great guys and always there to help. Love doing business with my local store instead of the big chains.
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May 2021 by Patrick Funk
Great service from very knowledgeable staff!
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April 2021 by Owen Moody
Good for iron,boat parts !!
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December 2020 by TIMOTHY WOOD
Great place.logging stuff, livestock feeds and everything ya need for landscaping
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August 2020 by Colleen Conrad
Very knowledgeable friendly staff!! They deliver too!
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August 2020 by Dave Poley
Used to have great service, last two times not so good. Guy at counter was not very helpful and didn't want to be bothered to get off his stool. I'll take my business elsewhere for now on.
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May 2020 by Joseph Paul Michalski
I brought in a chipper-shredder for warranty repair because they are an authorized Briggs & Stratton engine repair. The tech never contacted me to talk to me about what happened with the engine at all. When I called after I didn’t hear from them for a few weeks, they told me they had denied my warranty claim saying that I had abused the engine by running it without oil. They said I could pay them to do the non-warranty repairs. Of course, I never ran the engine without oil, but when I called Briggs & Stratton I found out that once the tech denied a warranty claim, the only path forward was to pay the tech to run diagnostics. So, if he denies the claim, he either gets paid for diagnostics to determine whether it should be warranty after all, or he gets paid to do the non-warranty repair. No wonder he just denied my claim without even talking to me. I’ll never trust them for any kind of repairs, and likely not for any kind of purchases any more, either. I used to have a fine time with them for my Stihl chainsaw, but since they changed out all their staff in the last year or so, I haven’t had any good experiences. Wish I could give them 0 stars.
