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October 2023 by Natalie Masse
I’ve always had a good experience with Sullivan in Damariscotta. Whether it be routine service or tires or a major repair, I have zero complaints. I appreciate their honesty and communication and good service.
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October 2023 by Taylor Briggs
Sullivan Tire in Damariscotta recently worked on my Subaru Forester. I have had brake work done at a number of auto shops, but the quality of the work at Sullivan surpases them all.
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October 2023 by Natalie M.
I've always had a good experience with Sullivan in Damariscotta. Whether it be routine service or tires or a major repair, I have zero complaints. I appreciate their honesty and communication and good service.
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September 2023 by Cindy J.
Sullivan came to our rescue when we were visiting from IL and our car would not start and was flashing conflicting error messages.Fortunately, Sullivan was right across the road and after hearing our plight, offered to work us into their busy schedule To our surprise, within minutes a mechanic drove to our car with a new battery, installed in minutes and drove our car back to us. We were soon on the road again.While there, customers received great customer service and a very comfortable waiting areaCant thank Sullivan enough!
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September 2023 by Heather Ripley
Always a wonderful visit!! Jeff and his crew are all great at their jobs. They treat my mother very well when she goes in. There's nothing like knowing your mother will be treated fairly and safe when entering an auto shop, Sullivan tire is the place to go, Damariscotta Sullivan is my favorite one to stop at, If you want your mom, sister, aunt,or grandmother to be treated equally, go into the nearest Sullivan tire, and you will know they will be in good hands. Even if it's as simple as making sure you're tired, have the correct air in them. If you want to make sure your alignment is aligned or as simple as some new wipers, they will help you.Thanks, guys, for being good to my mom.Heather
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August 2023 by Linda Haskell
I had the oil changed in my car and the tires rotated. A few days before I got a $10 off service card in the mail for Sullivan's Tire. I was able to use it! The new waiting area is very nice, the staff great, and my car is good for another 5000 miles! I recommend Sullivan's!!
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July 2023 by Hunter Webber
Did a great job on the alignment of my F350 and got the steering wheel straight ? even for a Friday afternoon! Past 2 shops I've used to get alignments I had to bring the truck back the next day. Thanks guys!
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June 2023 by Thomas Varick
Quoted me one price for tires, charged me $100 more than the quoted price. No explanation, no offer to try to reduce the price. Don't bother
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April 2023 by Scott Brownstein
Did not have time to fix a flat and requested I leave it for the day. Then recommended to use a competitor across the street. The competitor took me right in and I will use them when looking for new tires! Not good sales strategy Sullivan and terrible customer service for a ten minute job that cost you a sale for a set of new tires in the future.
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April 2023 by Jan Griesenbrock
On two occasions, I took my vehicle to Damariscotta 1st for a sticker and it came back it needed something I had never heard of. I took it somewhere else and it passed. Another time I took my vehicle for some work to be done and more was done that I had approved. Was not a happy customer. Granted that was several years ago and hopefully that person or persons are gone.
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April 2023 by Tuesday Marie
They balanced my tires in under an hour! Absolutely no complaints!
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February 2023 by David B.
Big thanks to Jeff for getting my repair done so quickly, especially as it was a Saturday!!!
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September 2022 by J M
Yesterday, great phone customer service from Patti (Mass) but when I arrived, guy at the desk was surly. They didn't have the 17mm clover bolt nut socket. Put them on my phone with Mercedes tech..Sullivan tech just argued with him. Sullivan guy never offered to order one and reschedule me. Left it to me to go find one locally.If you're going to service Mercedes ..have the right equipment. Went down the street to Dan Foshey's ..they bent over backwards...not only price-matched the tires I was going to get at Sullivan, but ordered me my very own socket to have in case of an emergency, to boot. ?.
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August 2022 by Angela C.
This place was good to me a few years back. I just had the absolute worst customer service I have ever had. Very very rude. I took my business to Eastern Tire where I was treated like a human being.
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July 2022 by Josee Geaghan
I have gone to Sullivan Tire in Damariscotta for years and LOVE them!! If you want an honest mechanic this is the place to go. Most recently we bought in our truck for squeaking breaks and they told us it was rust on a rotor and break pads were fine. They said they would check them again this fall. Each visit with them they have consistently been honest, timely, and fantastic overall. I’ve typically dealt with Jeff who is great. I trust them 100% with our vehicles. Thank you for the great service!!