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November 2023 by Stephanie CONZELMAN
I continue to give this business a try but I am always disappointed. We made an appointment 2 weeks in advance. I arrived for the appointment and they never ordered the part or called me. There were lots of reasons given but there is no reason for the lack of call particularly when I had a 30 minute drive. They need someone to organize the operation. Look elsewhere.
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June 2023 by Geoff K
Walk in service available. Will repair window sashes. They can even replace double paned glass. They also repair screens and storm windows!
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March 2023 by Rob Cronk
scheduled time 8am...arrived 7:45am....took me right away...done by 8:25.....excellent service
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February 2023 by sarah p
UPDATED Barbara at the front desk is great. The gentleman who took my payment information over the phone was very nice. However that's where the positive experience ends in this case. I dropped off a very simple project in the beginning of November or maybe it was the end of October. Two simple storm panels. After a month went by and I had not received a call I called to check up. They still had not been made. I called again several weeks later, to my surprise they were actually done. Only took two and a half months. I'm not sure how I fell through the cracks for so long, or maybe I'm just spoiled by the local business I used to use. Unfortunately, they closed up shop, so this was the first place I came to... I will probably keep looking to see if I can find someplace else that's not too far away for future glass needs.
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October 2022 by Davo Tulipan
I had an excellent experience here. Windshield was fixed in a timely manner.My wife takes our clients screens, and etc there.. Very friendly and professional.Thank you!!
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July 2022 by Pamela Peaslee
Awesome place!! Good service! Got my new windshield in no time! ?
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April 2022 by Don R
One of the worst experiences I have had pertaining to incompetence. The individual I spoke with was to lazy to look out and see my car was across the parking. He stated "I'm not in the habit of looking for vehicles.” My car was approximately 100 feet from their front door, but he was unable to see it. I would not recommend these half-witts to replace a lightbulb. Thankfully, I have found the corporation that owns the company in Waco Texas and I will address the issues with them.
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December 2021 by Lacey Collamore
I went to Portland Glass through my insurance for damage to my windshield and they made it so simple and easy. I was in and out in under 30 minutes. Great customer service and friendly atmosphere!
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September 2021 by Stan Furash
They came to my house to measure for a replacement window and several replacement glass panels for our Harvey windows I told them we wanted to move forward months ago and David indicated he would order the one of the replacement panels and he needed to come back to remeasure for the other panel and the window.Despite multiple calls and promises to get back so we could finalize nothing.I don't even know if he ordered the panel he had the measurement for at this pointWhenever I've called nothing but excuses and new promises.This company is off my list of places to do business.
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July 2021 by Meriby Sweet
Portland Glass of Damariscotta has always been responsive to my needs: a framed picture, a cracked windshield, inserts for my kitchen cupboards, and most recently a gorgeous piece of tempered glass for a splashguard wall at the end of the new soaking tub & shower. PGD walks me through options, looks, patterns and textures, so I can get exactly what I want. Friendly, professional, patient and thorough (Dave left a spray can of glass cleaner for me), so no detail is overlooked. I love these guys!
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June 2021 by Richard Slayton
Order many pieces of glass, order railing glass, order trapezoids. All handled with care and professionalism. Besides working to get the best price point. Thanks
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June 2021 by Scott Johnson
They don’t answer the phone at the location you call. Some central answering service takes a message.
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April 2021 by Camden Maine Stay Inn
PGD is a first-rate supplier of commercial and residential glass. They provided us with doors for two showers in our historic B&B inn in Camden. The fabrication of the doors was exact and timely. David Teele of PGD installed the doors, and his work was flawless, professional and friendly. The cost of the doors was reasonable in relation to the quality of the product. All in all, I could not ask for any better service. I look forward to continuing to work with PGD for all our glass needs, and I heartily recommend them to anyone and everyone else. -- Peter Kesser, Co-Owner of Camden Maine Stay Inn
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April 2021 by Roger Barry
Super friendly, fast and quality for the best price. What more can you ask?
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November 2020 by S Morrill
Helpful on the phone, but never got back to regarding a product I wanted to order.
