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October 2024 by Kevin Gagnon
Not my personal experience but the person is very close to me and I hate to see such a kind man get treated so poorly by sales and service staff! Imagine being a faithful customer not just for brand loyalty bit to the Gagnon dealership. Purchasing 12 plus GM trucks from this dealer. I am positive after his recent disrespectful and down right wrong treatment Purchasing his last 2023 GMC here he will never buy another vehicle here. Imagine purchasing a brand new GMC top of the line everything loaded 4x4 "with 10 speed transmission " I imagine salesman got a hefty commission on it for the price he paid for it. Only to have the truck completely have transmission failure before it's even 2 years old. Truck never pulled anything but my boss to get coffee btw. Truck wasn't worked hard and still has original tires on it.
These things happen understandably. WHAT SHOULD NOT HAPPEN!! IS THE ATTITUDE OF WE CAN'T WON'T HELP YOU AT YHE DEALERSHIP!!! HAVING FULL WARRANTY AND LOANER VEHICLE IN HIS WARRANTY AGREEMENT!!! GAGNON SALES DEPARTMENT AND SERVICE DEPARTMENT WONT EVEN LEND HIM AN OLD IMPALA TO RIDE IN UNTIL HIS TRUCK IS FIXED. FURTHERMORE THEY HAVE TRIED TO FIX IT TWICE ONLY TO HAVE THE PROBLEM INCREASE AND BECOME MORE SEVERE.
Take my advice good people of aroostook county. Buy your trucks elsewhere because the sure don't care much about your return business here. As a business standpoint a very miscalculated move on behalf of Gagnon. Not too many people in the county to choose from. Plenty of other dealerships though. True Story ?
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July 2024 by Martin Bailey
Great selection of GMC
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March 2024 by Robert hh
Fast fast fast service
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August 2023 by Bart Hill
Gary goes above and beyond for his customers. Highly recommended
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October 2022 by Ann Damboise - Tigner
EVERY TIME I go there for a simple appointment, it always costs me well over $250. It never fails that they find something wrong that needs fixing. I'm going to get a second opinion on any work that I get quoted.
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August 2021 by Joshua Holmbom
Could not be happier today! I have buy trucks every couple years (work), typically Ford, a couple Dodges over the years but not GMC/Chevrolet. Wow have I been missing out on great service, forgot what it was like! Will definitely be returning, even though the dealership is 150 miles away, it is worth every penny. Thanks again guys!
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October 2020 by Dean Doody
The new 2020 limited edition Harley Davidson GMC !! $95,000. !
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October 2019 by Little Rodney Northern Maine
Very good service department.
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October 2019 by Lon Cyr
Nice sales staff
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October 2019 by Scott Moulton
Friendly people, great selection and super clean facility.
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October 2017 by Linda Rodgers
Fast friendly service easy to get into
