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June 2024 by Heidi Kelly
So helpful and knowledgeable! Highly recommended over any other Verizon store in the area.
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March 2024 by Andrew Woodring
Had to get a new phone recently and the staff at the Cook's Corner Verizon store were very helpful. First in providing suggestions to get my current phone repaired enough to transfer all data, contacts, etc., to a new phone. They then took the time to walk me through various new phone options, explain costs and options, and review protection options for the new phone. Overall a great experience. Thank you.
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February 2024 by ChefDerek
Terrible customer service.... TERRIBLE!! Go somewhere else, they do not care.
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January 2024 by Rebecca Hiltner
Went to the Verizon store today and was helped by a guy named Maynard. Was super helpful, and made our visit extremely easy. He addressed all of our questions and helped us switch accounts and start a new line. Very friendly!
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December 2023 by B P
Went to the Brunswick location a few days ago and the lady with dark curly hair was horrible. She was snippy and nasty and her customer service skills are nonexistent. I can't believe she still has a job. In contrast, I went to the Augusta location a few weeks back and they were GREAT! If you have the option do NOT visit this store.
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October 2023 by Eric Thompson
Great service
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September 2023 by Christine Ahlstrom
Not helpful ..would not take my trade in phone thar you told me to return it to vs. Mailing
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July 2023 by Voit Ritch
Took care of me and my issue immediately
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July 2023 by Taylor Freeman
Terrible service and terrible connections. Will never use Verizon again
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July 2023 by Sierra Mclean
Always full and slow service. Some of the employees were newer and just pushed deals onto us that weren't even compatible with our phones/lines. Manager fixed the issue and made it right but I still don't recommend this location unless he's there.
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March 2023 by Matthew Garcia
They changed plans on my internet box because they signed the wrong plan in the first place and said nobody had to be there to do anything. And that was incorrect. The box has to be restarted before anything. Could connect again. Which is fine but we're not in the state
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February 2023 by Eliza Gray
If you need assistance, this is the Verizon store you want to go to. The store is efficiently run with short wait times. The staff is knowledgable, professional and pleasant. I had a particularly technically challenging issue that Ryan Ogden was able to assist me with.
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February 2023 by Jay Carroll
** filled out your contact form from your reply. Still have not received a call back** went in to get a phone issue resolved. nice staff manager she said i was eligible for free upgrade so i reluctantly agreed. computer ended up having issues but i was assured the free upgrade/trade in would be handled. next bill comes it isnt. i call in get verizon corporate. after an hour they said its handled. next bill, charges for a new phone are still there. call in again to corporate, after an hour they say it can only be resolved by going in. i make the hour drive and go in. work with a staff member. he said good to go should be reflected by next bill. it wasnt. now im on the west coast and when i call it cant be resolved and i cant reach a member of the floor sales team to be resolved as the only listed number defaults to corporate. im paying full price for a new phone i was eligible for a free trade in on. would have kept my old phone had i known. could one of you guys please call me???
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February 2023 by Gordon James
The Verizon store in Brunswick is not that great. Sometimes they have people who know what they are doing something not. The store in the Topsham fair mall though has always consistently been spot on with helping me and they are very friendly sois Brunswick but that's not enough
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February 2023 by Sierra Frith
Always full and slow service. Some of the employees were newer and just pushed deals onto us that weren't even compatible with our phones/lines. Manager fixed the issue and made it right but I still don't recommend this location unless he's there.
