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August 2024 by Eddeana Brown
Knowledge and very friendly staff.
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May 2024 by William Freeman
I signed all the necessary paperwork to have the carrier leave my medicine. They scan it attempted at 7.am and have to drive to the Post Office. Then I mailed a trading card to my Son - rookie card of LeBron James in high school to have it rated . No sign of it .
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March 2024 by Wendy Jacobs
In the post office, they are great. The regular mail delivery person does an outstanding job. The trouble is with the sub mail delivery people. They jam the mail in the mail box, leave packages on the road. Because of this, confidential mail is compromised and contents of packages may get damaged. The sub mail delivery people do a horrific job and are subpar.
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December 2023 by C Dangler
Can't get them on the phone to ask a simple question.
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September 2023 by Courtney Hersey
Alot of packages go "missing" at this location. Good luck trying to get ahold of anyone took me 5 calls before someone actually answered to see who was even calling, instead of hanging up on the call.
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September 2023 by Arron Key
It's very rare that I write negative reviews. I usually just let it go and move on.
But for context, I was in the Navy and traveled all over the country, used various postal services at multiple locations and this is by far the worst post office I have ever been to in the US
There are some tiny little post offices in incredibly rural areas that do a better job than this one does.
I've had packages sent here that get returned to sender for no reason, they close my postal box without warning, causing all of the packages I had sent to it, including my passport, to get returned to sender.
If you're thinking about getting a PO box here, don't. If you're a Brunswick local like me, just go to the Freeport post office or go to Portland, this place isn't even worth your time and will offer you nothing but heartache and inconvenience.
Keep in mind that I'm a very patient guy and I'm very understanding of how hard customer service jobs can be... But there is no excuse for the kind of mismanagement I have experienced in the year that I have been with this post office.
Honestly, if it were possible to give less than a star, I would do so.
Shout out to Matt though, probably one of the most helpful postal workers I've interacted with. He was the only person that would help me every single time I ran into these kind of issues, where is everybody else just treated me like a massive inconvenience and I watched them do the same to at least six people waiting in line to mail packages when I sat in a chair and waited for an hour to be helped.
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September 2023 by Mardie Womeldorf
My local delivery person is the best. She goes the extra mile?
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September 2023 by Tim Glidden
Professional and helpful
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August 2023 by Nova Neptune
I can't find a package that says was delivered and I can't get ahold of anyone when I call I have been calling for about an hour does anyone work here?
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August 2023 by E
This is a sizable post office compared to small towns in the area. Three service desks and lots of rental boxes on offer. I sometimes have to wait a few minutes if it is busy but this visit was quick. Do all the normal stuff and buy greeting cards too.
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May 2023 by Dan Seamans
Twice in the last few months I've had my package arrive here in Brunswick, only to end up delayed and heading back to MA. Learn how to do your jobs!
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April 2023 by Courtney McPherson
Alot of packages go "missing" at this location. Good luck trying to get ahold of anyone took me 5 calls before someone actually answered to see who was even calling, instead of hanging up on the call.
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April 2023 by Aaron Key
It's very rare that I write negative reviews. I usually just let it go and move on.But for context, I was in the Navy and traveled all over the country, used various postal services at multiple locations and this is by far the worst post office I have ever been to in the USThere are some tiny little post offices in incredibly rural areas that do a better job than this one does.I've had packages sent here that get returned to sender for no reason, they close my postal box without warning, causing all of the packages I had sent to it, including my passport, to get returned to sender.If you're thinking about getting a PO box here, don't. If you're a Brunswick local like me, just go to the Freeport post office or go to Portland, this place isn't even worth your time and will offer you nothing but heartache and inconvenience.Keep in mind that I'm a very patient guy and I'm very understanding of how hard customer service jobs can be... But there is no excuse for the kind of mismanagement I have experienced in the year that I have been with this post office.Honestly, if it were possible to give less than a star, I would do so.Shout out to Matt though, probably one of the most helpful postal workers I've interacted with. He was the only person that would help me every single time I ran into these kind of issues, where is everybody else just treated me like a massive inconvenience and I watched them do the same to at least six people waiting in line to mail packages when I sat in a chair and waited for an hour to be helped.
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March 2023 by Arron Berggeist
It's very rare that I write negative reviews. I usually just let it go and move on.But for context, I was in the Navy and traveled all over the country, used various postal services at multiple locations and this is by far the worst post office I have ever been to in the USThere are some tiny little post offices in incredibly rural areas that do a better job than this one does.I've had packages sent here that get returned to sender for no reason, they close my postal box without warning, causing all of the packages I had sent to it, including my passport, to get returned to sender.If you're thinking about getting a PO box here, don't. If you're a Brunswick local like me, just go to the Freeport post office or go to Portland, this place isn't even worth your time and will offer you nothing but heartache and inconvenience.Keep in mind that I'm a very patient guy and I'm very understanding of how hard customer service jobs can be... But there is no excuse for the kind of mismanagement I have experienced in the year that I have been with this post office.Honestly, if it were possible to give less than a star, I would do so.Shout out to Matt though, probably one of the most helpful postal workers I've interacted with. He was the only person that would help me every single time I ran into these kind of issues, where is everybody else just treated me like a massive inconvenience and I watched them do the same to at least six people waiting in line to mail packages when I sat in a chair and waited for an hour to be helped.
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March 2023 by Annette Caron
I took a small, 4x7 envelope with a birthday card inclosed to the Brunswick P.O. the teller told me that since the card inside the envelope would not bend it would have to be shipped as a package for the amount of $4.85 instead of a regular postage stamp! I needed it mailed and had no choice but to pay the $4.85 and let it go.
