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July 2023 by Lisa Donahue
My new truck “Ms Jackson” is everything I have ever wanted in a vehicle. The buying process was flawless. Thanks Goodwin Chevrolet Brunswick.
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June 2023 by Jeremy Gray
Regular maintenance performed as planned - wanted $120 to replace the tailgate bushing ($48 OEM part alone) -$15 and 3 days later Amazon came to the rescue - 1 star deducted for ridiculous part costs.Service: Auto maintenance
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June 2023 by William Goddard
Service was good…. The waiting room could use a lot of TLC. . I was there at 1:30. In the afternoon and I picked up a newspaper that was 4 days old. 2 empty ice coffee cups and an empty soda bottle. You should look at other dealerships!!!!! Yours would score last.Thank youServices: Tire rotations
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June 2023 by Patrick Mahar
Goodwins Chevrolet always delivers friendly, efficient service. If they encounter an unforeseen problem, they will call and explain the situation with the customer. Great experience with sales and service.Services: Tire rotations
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May 2023 by Faith Crooker
Had appointment for vehicle inspection,winter tires to my all season tires changed over,and an alignment. The alignment equipment wasn't working properly so couldn't get that done. Was there for 2 1/2 hrs for the inspection and changing out my tires. Have to take my business elsewhere to get rest of service done. Very disappointed!Services: Tire rotations
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May 2023 by Ferdinand Liva
I bought a 2016 Ford Fusion with the normal 30 day warranty for a used vehicle. After 1 day, I returned to this dealership with an electrical problem with the dials in the dashboard not illuminating. After finding the issue, your sales manager told me it would cost another $800 to repair, and that, too bad so sad, they were not gonna fix it. The sales person I bought it from assured me everything was in perfect order. This sales department lost me as a customer, and fair warning, be careful what you buy from this dealership.Services: Electrical
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May 2023 by John Lacavera
Takes about an hour to get your oil changed.I did notice at last oil change they did not grease the two front grease fittings on the ball joints. The day after this oil change I removed the snow tires and noticed that the ball joints had not been greased. It appears they have not been serviced in yearsMaybe greasing zerk fittings are a thing of the past?? I know if they don’t get greased they only last about half the timeMakes me wonder.Service: Oil change
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May 2023 by Judy Rathbun
The actual service took very little time and Alexis was very friendly and knowledgeable. It cost less than I thought it would. All things considered it was a very pleasant experience.Services: General repairs & maintenance
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May 2023 by Donna Savard
Alexis was was great start to finish. Explained everything in a very pleasant manner. The video sent to me was pretty neat as they showed my vehicle and explained what they were looking at. This was my first visit to this location and I will return.Service: Oil change
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May 2023 by Tom Hartley
Goodwins service crew is always friendly and wiling to get me in whether it’s a scheduled or non schedule appointment. And, in a timely manner.Great job to all the Goodwins service folks!!Service: Auto maintenance
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April 2023 by Joseph Quinn
Airbag recall. Got me in early, team was great and going forward I'll go back for major work. Not surprised though because the Topsham Volvo branch took care of my wife's Volvo for many years with great serviceService: Auto maintenance
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April 2023 by Harley Boyington
The service was great the timing was wonderful they did the work very quickly while I waited the only problem I had and it's not a big deal but I can't find the legs to my windshield phone charger I may still find them
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April 2023 by Brian H
From the initial phone call to set up the appointment and the greeting when I first walked in everything was great!Celeste was very professional and pleasant and the job was done faster then expected?I would recommend anyone to use their services!
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April 2023 by Darlene Thornley
We brought our vehicle in for two issues and dropped it off on a Sunday. I received a call the next day to say it was fixed and we could come pick it up. I paid for it over the phone and went to pick it up after hours. The key was not left in it and one issue was not fixed. My husband spoke with someone inside and they said it was an error and it was not fixed yet. The next day, I received another call saying it was now fixed and we could pick it up. Again we drove the 1/2 hour there and the key was in it this time, but it was still not fixed. There was no one in service to speak with, so we put a note and left the key. The next morning I called and spoke with the service manager and he said the parts that had to be ordered were not in and the person working on it was not in that day. They would have it ready the next day. The next day he called and said the parts had not yet been ordered and they had just ordered them. It would be ready the next day. On Friday I received a message that it was fixed and ready for pick up. We again went after hours to pick it up, it appeared to be fixed. We did not realize until after we left that the key was not left in it. We had to go back the next day to get the key and paperwork.It seems the people working in service do not speak with each other or make notes of what is going on with the vehicle. A lot of wasted time and aggravation driving back and forth. We wanted to purchase a vehicle there that we liked, but are worried about the service.Services: General repairs & maintenance
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April 2023 by Makayla Welsh
The work is as expected, however the communication between the business and the customer is not great. Everytime I bring my car in to get serviced it is a hassle because they do not offer loaner cars so I have to arrange for someone to pick me up and bring me back to get my car. I always call around 4-4:30 because I have not heard anything from them and it’s never a straight answer of yes or no your car is ready. I drop my car off in the morning on the day of my scheduled appointment and they close at 5 so it would be nice if they let you know before 5 so that you can arrange for someone to bring you to pick up your car. This last time I brought my car in to get my window fixed and called around 4:15 to see if it was ready after hearing nothing all day, come to find out my widow had shattered on accident but I was never notified until I called. I am not upset about the window because it was an accident and they had planned to fix it and provided me with a car to use until it was done, it was just frustrating to not find out until 30-45 min before closing and because I had made the effort to reach out. Everyone there is very friendly, but the communication definitely needs attention.Services: Auto power window repair