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June 2024 by neil lyman
If you want to speak to someone in India who cant help you (not their fault) after spending thousands a month on internet bills, definitely use Comcast. Terrible company now. Use anyone else
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April 2024 by Roy Nichols (hasenpfeffer87)
I wish I could give zero stars for customer service. Cencelling mobile is a nightmare and the staff is less then helpful. Tech support is worse. My phone line hasn't worked for moths so I've canceled and gone back to straight talk. I expect xfinity to continue to charge my account until I cancel the card all together. Terrible company, I do NOT recommend to anyone.
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April 2024 by Tim Flaig
Thank God I have fidium coming to my house on saturday!! Comcast it WAY too expensive! And their service sucks ypu need to drive to the branch if you want to talk to someone!!
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March 2024 by Peter K.
Terrible, just plain awful. Poor communication, in fact none. No way to contact without dysfunctional computerized voice system that eventually hands you over to text assistant who have just enough faulty information to be infuriating and confusing. What a nightmare. I just gave up trying to sort out when or if they were going to fix their cable that was lying across my front yard. No one seemed to know. It's still out there and I still am without service.
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January 2024 by Lori Rice
Called every number and there is no way to talk with a person about a billing issue. You have to drive all the way to Brunswick location to talk with someone. Paid my bill and they disconnected my service and I had to pay a second time to get it turned back on. No bill came in the mail and no notice of pending disconnection. Just shut it off. Horrible customer service. Put a LIVE person on the phone please! I don't want a link I want to speak with a live person!
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January 2024 by Ford Summit
They got my landlord to act right, and I now have internet again. Thank you!
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January 2024 by Samantha Malloy
I am an exfinity customer. In trying to get support for an issue with internet, I was sent to the worst call routing I have ever experienced. Really. The worst and given all the tech I use, that is saying something. If there were zero stars, I would
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November 2023 by dave souza
Not very helpful
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October 2023 by Julie Hodgkins
Ohh the ways I dislike the service :/
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October 2023 by Kevin Sullivan
I worked with Richard Palm to resolve my problem and felt that he went above and beyond to help me. He gets a high recommendation from me. 10/4/2023
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September 2023 by Peter Desjardins
The young man I worked with was very helpful in our change from version to Xfinity Mobile. I went several times and he always went above and beyond to fix the issues
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September 2023 by Renee P.
I can not express how quickly you should run from ever doing any business with this horrible horrible company. The customer service is a joke if you can reach a person at all. Anytime I called with an issue they actually made things worse. Please find any other company!!
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July 2023 by Keith Landry
Xfinity assistant is close to useless and automated phone support even worse. For weeks now my streaming services have been slow and unstable. Channels disappear ie Weather Channel. All I get is reset your router and other equipment-no help. I'm paying for what?
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July 2023 by Ed Anania
Very helpful & Very pleasant
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July 2023 by Frankie B
The ladies work hard at this location and always greeted with a smile
