Walgreens Pharmacy is a mixed bag when it comes to customer service. The staff can be both helpful and concerning. Brandi, a cashier, is described as polite and hardworking, while a heavy-set male employee at the front register is reported to make female customers feel uncomfortable. The pharmacy staff is said to appear unengaged, with "everyone there is ready to die" and a lack of smiles. However, the ladies at the front of the store are praised as great. The pharmacy service itself is a point of contention, with long wait times to fill prescriptions, which has led some customers to consider switching to a different pharmacy. On a positive note, Dawn, an employee at the Brewer, Maine location, is highlighted as a "sweetheart" who takes the time to explain things to customers.