9AM - 7PM
5 Schilling Dr, Brewer10AM - 7PM
403 Wilson St, Brewer“My husband, myself, and our kiddos all went into this location to get my husband a new phone. We were assisted by Austin and we felt it necessary to stop in to leave a review because he was absolutely amazing. He was helpful, informative, funny, and was great with our kids to help keep them entertained while we were there. We honestly had many laughs while we were there while still having a full understanding of the change in our plan and smooth set up of the new phone. The only thing that could have made the trip better was an otter box travel mug (inside joke with Austin)! We will be coming to this location from now on and hope to work with Austin as well.”
“Hands down the best and nicest team I’ve seen in a customer service setting in a long time. Everyone was extremely patient and kind. Helped me out quite a bit. They all deserve raises. ?”
10AM - 8PM
554 Stillwater Ave, Bangor“I am amazed at the customers service here! I was greeted with enthusiasm and kindness. As I looked around, I noticed that everyone was happy. Staff were smiling and helpful to each other. Customers were engaged and peaceful. The interactions between everyone was casual and comfortable. Dane was my representative. He was knowledgeable and utilized management support appropriately. He actually listened to me!!!The manager, Jose, was aware of everything going on in the store and moved about in a friendly way. I didn't feel rushed. The store manager cared about my issues and resolved them with more than I expected. Guys...this is what customer services is all about. the store manager has prepared a team of support that is one of a kind. Kindness, cooperation and talent.A1. Top notch. One of a kind.”
“Man helped me with the settings hoping that would fix the dropped call problem and explained why they were opened later this morning, so I deleted my previous rating.”
9AM - 5PM
601 Stillwater Ave, Old Town“Friendly staff. Quick to assist and honest. Love this store.they don't accept cash but if you have a card it's no problem they are easy to work with and kind. 10 out of 10”
“I went into the stillwater store after a less then favorable experience with the Lincoln one. Was greeted by a nice young man and then browsed around looking at phones. I'm not great with technology and was set on another Motorola phone. I got the pleasure of meeting one of the reps Ian. Wonderful guy, went over the ones I had picked out.. One Motorola one Samsung.. He gave me pros and Cons never once trying to push me in why direction..I went with Samsung for a couple reasons.. Let's just say . Go with you first instinct..lol i got from Saturday to Sunday night and to say I hated it would be an understatement..a call to customer service and back I go.. An hour away to switch phones. This time they were out a person but a very knowledgeable and nice girl came over from brewer to help out..Swita..I'm sure I spelled that wrong and I apologize.. Beautiful name.. I'm just terrible with names. She got the phones switched over. Took time to explain everything as she went. I would 10/10 recommend the stillwater location.. brewer too if all the reps are as awesome. Thank you both so much for your patience and all the help. Here is to the new phone never looking like the old one??”
“Awesome painless and fun experience. Will definitely visit again when I need help with upgrading my phone in the future! Colt was awesome and laid everything out for a simple transition and Mike was great support too. Fun team atmosphere.”