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January 2024 by Kim Dean
The owners were very accommodating and there products are of very good quality. Will be doing all my trading with them.
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December 2023 by Shelly Cotz
Great experience! Got what we wanted and great customer service to boot!!!
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September 2023 by Sara Kane
Great costumer service, very happy with our mattress!
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September 2023 by Rochelle Kiefer
I had a very good experience with Mike at Mattress by appointment. I needed a really soft mattress. Couldn't find it softer anywhere. I love my mattress. I also purchased the adjustable bed frame. Everything works great. Got it within the time frame quoted and Mike was very communicative. Make your appointment. They are reliable, helpful and have great products. Last but not least, I live in Guilford and they were the only ones who would deliver! There is a fee but still great service.
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August 2023 by Kari Barnes
We were in desperate need of a bed so we found Mattress by appointment through Google. I remember seeing a few people I know on Facebook go through them awhile back so I thought why not, I called and left a message and got a response fairly quickly through text. My schedule is pretty chaotic, they found a way to squeeze us in. We met with Michael and he asked us what we were looking for and helped us find a mattress that fit our needs and budget and we left with our bed! Michael does his best to work with everyone! I highly recommend setting up an appointment!
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July 2023 by Barbara Johnson
My experience was wonderful. Mike listened to what I was looking for so I am very pleased
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May 2023 by ariel vargas
Love the wonderful young lady that gave me the best customer service experience I’ve gotten in years
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March 2023 by Randa Rhodes
I came in a few days ago and bought a nice “firm” mattress. I say firm in quotations as that’s what it’s labeled as, but it’s just soft enough for my liking. The customer service was amazing however the bed feels better in store versus actually sleeping on it. Not sure if it’s operator error or the mattress itself. Still a good price for what I paid and overall am happy with my purchase. ?
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October 2022 by Arianna Medeiros
Absolutely amazing customer service and pricing!!! I love my new king mattress It’s so comfy! The financing also has very good approval odds and doesn’t require much! I would definitely buy a bed here again and recommend my friends do the same!
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September 2022 by SAMANTHA SWANSON
Salesperson was friendly and appointment/purchase process quick and easy. But overall disappointing for a mattress store to have so few options and to feel like we possibly didn’t get the same model we paid for as the mattress we got home with for whatever reason does not feel the same firmness as the one picked out in-store. From the very first night has turned out to be the most uncomfortable mattress we’ve ever slept on.
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July 2022 by Brianna Smith
I met with Christina on Monday, she was wonderful and worked with me on getting what I needed. As well as delivered the same day! These are extremely kind people, and I'm loving my new mattress!
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July 2022 by Amanda Fickel
Super friendly and accommodating! Wonderful people with a great selection and great prices.. would definitely recommend and will definitely be purchasing from again in the future. :)
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April 2022 by Talitha Allen
lovely staff that are so helpful. love our mattress and the price… can’t be beat!! so satisfied and happy with everything.
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August 2021 by Merrilymad
The staff is absolutely wonderful and listened to my needs perfectly! The payments are great and within my very tight budget. I would definitely recommend Mattress by appointment to everyone that needs a bed!!!!
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July 2021 by Aaron Hughes
highly recommend and top quality
