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September 2023 by bob tiernan
Seems that my issue has been resolved..corrected..just waiting for delivery....i ll buy more flooring from them...
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April 2023 by Drew Everett
Top quality staff ready to help you get your product to do your job. Great service before and after the sale.
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April 2023 by Steve Amsden
Great customer service and good product offering
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March 2023 by Sheryl Chaousis
Excellent Customer Service and product availability.Lots of different styles to choose from. Wish the store were more visible! I didn't even know they were there until someone suggested them. Worth a visit if you are looking for flooring. :)
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February 2023 by MattMatters
Staff has always been helpful. Grateful for the service provided for my flooring projects, and the helpful staff. Seeing some of he negative comments, remember folks, you get what you pay for. If the cheeper flooring seems too good to be true, it probably is. Personally have had much better results with hardwood than laminate.
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February 2023 by Corey F. Gordon
Was great working with Heather on options. She even had patience when I totally changed things yet again.
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February 2023 by Glenn Colby
Super helpful, knowledgeable, friendly, and responsive. Helped us select right product (adhesive) and took great care of us.
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January 2023 by laurie wiltsie
The person working there was very knowledgeable about the pros and cons of different types of flooring and made sure we had all needed supplies as my son will be installing it. There was a very large choice to look at and I love the flooring we picked out. The store is very clean with good displays.
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January 2023 by John C.
Staff while pleasant is overshadowed by the rude and arrogant store manager. Short story...Purchased LV plank flooring in 2021. Had a problem in October of 2022. After repeated phone calls to corporate went back to the store and complained...loudly of the lack of service. Store manager said " I'm your best friend. you don't want to upset me." Finally LLFlooring requested a box of the flooring for testing. "The store has been told to supply you a box and they have been credited". Went in to pick up the replacement box and the store had not been credited and the didn't know about the box. They did supply it anyway. Fast fo to January 2023 and Corporate agreed to repair the floor, asked me to pick up a box for the repair and 'the store has been credited for the box and they are aware". Went in. Store manager was not happy to see me again. Told me "you already got your box". Explained and offered to shore him the email "I don't need to see the email. I'm done with this. I'll just right it off". Not only was he rude in his attitude towards a customer but basically accused me of thrift by deceptiom. Never EVER will I recommend this store or this company to anyone looking for flooring.
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October 2022 by Jim Butler
Excellent store, great service...
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September 2022 by Elise Burhoe
Staff incredibly helpful, knowledgeable, and efficient whether you are buying or returning a product.
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January 2022 by Geraldine Lowenherz
The floor we got which was a hickory but had great sustainability. It was a vinyl. Beautiful down. Good helpers
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January 2022 by P J
Went twice, both times received poor customer service and higher pricing than the depot.
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April 2021 by James Mathis
The hole experience was great and the LL installer was top notch. Said it would take 2 days and got it done in 1. Would highly recommend
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March 2021 by Miss.[Go0n3R.]
Great service, clean and friendly
