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March 2024 by Brand Brimes
Friendly staff quick service
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November 2023 by Jane Smith
at Big Apple Gas Station is a gem! Eceptional customer service, always with a smile. quick , efficient, and goes the extra mile.
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November 2023 by Google user
at Big Apple Gas Station is a gem! Eceptional customer service, always with a smile. quick , efficient, and goes the extra mile.
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September 2023 by Mel Bick
helpful staff such as Sheldon make the visits entertaining!
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January 2021 by Catherine M.
Angela needs to be fired. No question, she is absolutely unprofessional, rude and ridiculously off putting. She is blatantly racist, uneducated and rude to all of the clientele. My roommate and I are dedicated customers, we don't even live in brewer but we make the trip to this particular location because the attendants have always been friendly, lovely and helpful. Especially miss Amy. Since they have hired Angela, she has blatantly discriminated against a black man trying to buy a tobacco product because he had an out of state ID. We witnessed it and proceeded to stand up for him, in which she screamed she would call the cops. Just now, I attempted to buy alcohol at 12:56AM, as the Maine state law states that alcohol is only allowed to be sold until 1 AM, and Angela proceeded to scream at me that her register says it was after 1 and that if I didn't leave she would call the cops. My cell phone, HER cell phone and likely every other clock in the world says the time was before 1. But she seems to relish in upsetting her customers, and screamed at/threatened to call the cops on me because I wanted to buy some booze before the LEGAL cut off time. If I had known her register was WRONG and that she would be so unbelievably rude to me, I would've taken my business elsewhere. That woman is miserable and I feel terrible that her life is so hard that she has to treat others this way. If it weren't for Amy, who is professional, kind and actually decent at her job, I would discontinue shopping here. Y'all should give Amy a raise because she is the only reason Angela hasn't totally tanked your business.
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October 2020 by L K
Was literally YELLED at by the cashier because I tried to purchase something after midnight while their system was changing, when I asked if I could just wait in my car for the time being, he just shouted at me louder saying I HAD TO WAIT 8 MINUTES so I just left the stuff on the counter and went to the Irving up the street. I'm pretty sure it was the owner too who yelled at me. I'll drive the extra 5 minutes from now on so I don't get yelled at by men 3 times my age for doing nothing.
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October 2020 by MJ Guerrette
Been coming here to gas up since moving to Brewer last summer. Every transaction I can never use my debit, only cash or credit because my debit gets denied every time and I know it isn’t me because I’ll use it literally down the road at Irving and it works fine. Working off that, we get attitude when the transaction doesn’t work and attitude when we simply ask to pay ahead for our pump because the pump, once again, will not take my payment! Also don’t get snacks there, my husband thought to surprise me with a candy bar one day and it expired months before.
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October 2020 by Samantha Stewart
Nope and nope. Too much gossip. Manager looks high all the time.
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August 2020 by Logan Keith
Was literally YELLED at by the cashier because I tried to purchase something after midnight while their system was changing, when I asked if I could just wait in my car for the time being, he just shouted at me louder saying I HAD TO WAIT 8 MINUTES so I just left the stuff on the counter and went to the Irving up the street. I'm pretty sure it was the owner too who yelled at me. I'll drive the extra 5 minutes from now on so I don't get yelled at by men 3 times my age for doing nothing.
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May 2020 by Mindy Guerrette
Been coming here to gas up since moving to Brewer last summer. Every transaction I can never use my debit, only cash or credit because my debit gets denied every time and I know it isn’t me because I’ll use it literally down the road at Irving and it works fine. Working off that, we get attitude when the transaction doesn’t work and attitude when we simply ask to pay ahead for our pump because the pump, once again, will not take my payment! Also don’t get snacks there, my husband thought to surprise me with a candy bar one day and it expired months before.
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December 2019 by Samantha McLeod
Nope and nope. Too much gossip. Manager looks high all the time.
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June 2019 by David Ouellette
terrible. no washrooms. this place is masquerading as a irving gas station. just go up the street to the real irving.
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May 2019 by Donna Hafford
The young lady is so nice everytime I go there for gas or whatever I may need
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October 2018 by April Eaton
My daughter and I used the bathroom here on 7/31/18 we were cleaning her new tattoo and using the toilet and one of the workers named Jake or Jacob accused us of doing drugs. Said he was going to call the cops. Stood by the door while we were in there and listened to us pee! (Perverted and creepy) he was rude and I'm pretty sure it's because we were in my daughters car that has MO plates. I'm from Deer isle, she is visiting for 2 weeks. It was an awful experience to say the least and will never go back again. I work at island fishing gear and napa auto parts and would never treat anyone like that! I called the manager after calling the store twice to get the number and talked to Teddy who said he would do something about it. Im pretty sure having lived in maine all my life that we do not treat people like that! Bad experience and will never go back as long as Jacob or Jake works there! Oh and Teddy did apologize for the way we were treated. Very nice guy (the manager)
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August 2018 by April Williams
My daughter and I used the bathroom here on 7/31/18 we were cleaning her new tattoo and using the toilet and one of the workers named Jake or Jacob accused us of doing drugs. Said he was going to call the cops. Stood by the door while we were in there and listened to us pee! (Perverted and creepy) he was rude and I'm pretty sure it's because we were in my daughters car that has MO plates. I'm from Deer isle, she is visiting for 2 weeks. It was an awful experience to say the least and will never go back again. I work at island fishing gear and napa auto parts and would never treat anyone like that! I called the manager after calling the store twice to get the number and talked to Teddy who said he would do something about it. Im pretty sure having lived in maine all my life that we do not treat people like that! Bad experience and will never go back as long as Jacob or Jake works there! Oh and Teddy did apologize for the way we were treated. Very nice guy (the manager)
