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September 2024 by Uchizi Phakati
I went in to mail some cards and the service was pretty quick and professional. Lots of parking spaces too which is very convenient.
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August 2024 by Chris
Can't even answer a phone
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July 2024 by Venetia Farrell
Helpful and nice.
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June 2024 by B LaFla
Older woman at the counter - on the shorter side with short salt/pepper hair and glasses - extremely rude, unprofessional and needs to be educated on what the post office forms have printed on them before she argues with people over it.
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May 2024 by Gabriel Garcia
That old Boomer lady that runs this place is a POS! I had every right to be upset with them for not putting my mail in my box, and it got sent back to the senders. Without saying being belligerent, I said what I felt, and typical Government employee treating us like peasants she called the police on me instead of taking care of the problem. She's a tax paid public servant. Government employees need to remember that!
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April 2024 by Mercy Ryan
Worst postal delivery anywhere! Carriers lie about package delivery or address accessibility. Can’t speak to anyone about it and get no answers as to what the heck they’re doing. Says no access to delivery address when I’m on a main road literally three steps from curb! Laziest carriers on earth Biddeford is the worst!
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March 2024 by Tim Watson
My wife and I visited the Biddeford Post Office to apply for a passport for my 10 month old son and were very rudely told by the lady behind the counter, that we couldn’t be served because we had to make an online appointment. I pointed out that the website clearly states that we were there during walk-in hours, and there were no other customers in line at the time, but despite these facts, she still refused to serve us. We ended up driving all the way to Gorham to get the application done, (without an appointment, and during a much busier time of the day) and we were actually treated like humans.
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December 2023 by Skip Peacock
It's the holidays. the line was long, but the 2 workers moved us along quickly. Fast and friendly...
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October 2023 by Troy Cloutier
Staff were very busy handling passports for a large family when a customer in line became overly impatient and confrontational. Staff handled the situation professionally
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September 2023 by Marie-Dominique Johnson
The folks working in the building on Alfred Rd. are delightful! The gentleman who works there is funny and enjoys chatting with each customer.My problem is with the postal driver that delivers the mail. She is incompetent. I have Informed Delivery so I know what mail is supposed to arrive in my mailbox each day. If she feels up to it, it's delivered. If not? It can takes days/weeks for her to deliver it.She flat out refuses to close the lid on the mailbox so that my mail is exposed to anyone who walks by and to the elements. I can no longer put mail in the box to be taken as she's ripped the mailbox flag off my box. Packages are crammed in the box even if they don't fit, or balanced on top of the mailbox, because she can't be bothered to get out and put them on the porch.Our previous postal worker retired and she is very much missed.
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September 2023 by Donna Apostoles
Very helpful and friendly service
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September 2023 by Robert M. Warner
Very kind people running this place
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May 2023 by Steph Beaulieu
We made an appointment for passports and Cindy made this very easy for us. She was friendly and very courteous.
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March 2023 by Logan Douglas
Packages have not been delivered and are lost in the tracking system. Said they have been out for delivery since two days ago and when I try to call the office no one ever answers to give updates. I'm worried about mail theft from someone within tbh
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February 2023 by Brook Detterman
Despite what the USPS website says you cannot, in fact, schedule a passport appointment here. And they don't answer their phone.
