Home Improvements in Biddeford, ME

“I needed help lifting bags of compost and soil as I have a back injury. The nicest woman in the garden center not only helped me to pick out the various bags of garden soil, she also accompanied me to the register, brought my purchase curbside so I could pull up my car to load the bags. A nice gentleman helped too. They were upbeat and friendly and I left with a smile on my face thinking how nice and helpful they were. I highly recommend shopping here!”

“Last night I was provided with the most excellent customer service from Steve the assistant manager and Sarah, Maddie and Stella from the customer service desk. Top notch and I was so impressed.”

“Ok so I usually don't review a box box store but this is a special situation. The customer service went above and beyond this time! I purchased a colored prelit Christmas tree from the Home Depot. I waited a week before I realized that the top two thirds didn't work due to faulty wiring. When I returned the tree to exchange it for another they were all out of the same priced tree. The staff scoured the whole store looking for one but couldn't find one for me. Feeling kind of bummed I went and picked out the next pre lit tree that had colored lights and it was more expensive than the one I purchased. While the woman was processing my return she mentioned it was more expensive and I said "Yes I know but I'm having my family over for Christmas dinner and would like to have a tree." I know you're all saying I could have found one on the internet but I really feel like supporting local. Even if it's at Home Depot-the employees work and live in my community. I've heard it's said if you spend $1 at a local store then 60 cents stays in that community. After looking again, the customer service staff ended up giving me the tree as an even exchange, I was blown away! Wouldn't you know I misplaced the receipt and only just found it-passed the expiration date for the survey so that's why I'm "Yelping" them. To the customer service staff, you might never read this, but thank you for your incredible customer service and kindness-your gesture made my home feel filled with the spirit of Christmas when my family came over. I truly appreciate what you did, proving it's the person in the orange apron that is the best of Home Depot. As it is with all businesses small and large. Support local and keep your money in your community!”