Hardware Stores in Biddeford, ME

“It has been a long time since our last experience. What a great way to break the cycle. Red or Brown, even sweet sausages, condiments to its best too. All kinds of mustards, and chips. This guy knows how to please his customers. Thanks Sir, you made our day.”

“After being let down last minute by another location, Jeff and his crew (from the Biddeford location) really came through with flying colors for my daughter's wedding pictures!! I had rented a tent, 7 tables and 40 chairs - signed a contract in June - only to be told 2 days before delivery (in September), that the other location no longer had tents available for rentals, and I should have gotten a call (I didn't). Jeff called the other location, and got my whole order, arranged to have it delivered, threw in a second tent because he hadn't had time to verify the ordered size was in good order, made sure we had stakes and sledgehammer, all with a little more than day's notice... and then called me afterwards to see how everything went, and to let me know it had been picked up after the event!! He went so far above and beyond and I will be forever thankful that he/they made a miracle happen! Thank you so, so much for your EXCELLENT customer service!”

“If you are looking for a human to help you find what you need Dupuis has them! No self check outs here! Plus locksmith service for just about anything with a key or fob.”

“Been here a few times lately. Both for electrical related products. The first time the guy that helped get me a certain length of wire was not very happy working at Home Depot. He definitely made it known to us. Very weird. The last time, I couldn't find a certain light fixture. I asked one of the guy's and he was beyond fabulous. Not only did he help us, but he helped all the people around us. A real asset to Home Depot. You never know.”

“Ok so I usually don't review a box box store but this is a special situation. The customer service went above and beyond this time! I purchased a colored prelit Christmas tree from the Home Depot. I waited a week before I realized that the top two thirds didn't work due to faulty wiring. When I returned the tree to exchange it for another they were all out of the same priced tree. The staff scoured the whole store looking for one but couldn't find one for me. Feeling kind of bummed I went and picked out the next pre lit tree that had colored lights and it was more expensive than the one I purchased. While the woman was processing my return she mentioned it was more expensive and I said "Yes I know but I'm having my family over for Christmas dinner and would like to have a tree." I know you're all saying I could have found one on the internet but I really feel like supporting local. Even if it's at Home Depot-the employees work and live in my community. I've heard it's said if you spend $1 at a local store then 60 cents stays in that community. After looking again, the customer service staff ended up giving me the tree as an even exchange, I was blown away! Wouldn't you know I misplaced the receipt and only just found it-passed the expiration date for the survey so that's why I'm "Yelping" them. To the customer service staff, you might never read this, but thank you for your incredible customer service and kindness-your gesture made my home feel filled with the spirit of Christmas when my family came over. I truly appreciate what you did, proving it's the person in the orange apron that is the best of Home Depot. As it is with all businesses small and large. Support local and keep your money in your community!”