Hardware Stores in Biddeford, ME

“It’s the worst feeling to have your door lock break and be trapped outside. They were super nice and professional -locksmith at my house within a half hour. They really saved the day!”

“Absolutely love this hardware store and the staff! They had exactly what I needed to switch out the screens on a Barford SR124 (30 mm wrench and sockets), and helped me pick up a few more things to stock in my travel kit.”

“After being let down last minute by another location, Jeff and his crew (from the Biddeford location) really came through with flying colors for my daughter's wedding pictures!! I had rented a tent, 7 tables and 40 chairs - signed a contract in June - only to be told 2 days before delivery (in September), that the other location no longer had tents available for rentals, and I should have gotten a call (I didn't). Jeff called the other location, and got my whole order, arranged to have it delivered, threw in a second tent because he hadn't had time to verify the ordered size was in good order, made sure we had stakes and sledgehammer, all with a little more than day's notice... and then called me afterwards to see how everything went, and to let me know it had been picked up after the event!! He went so far above and beyond and I will be forever thankful that he/they made a miracle happen! Thank you so, so much for your EXCELLENT customer service!”

“I went into the Biddeford store on a busy holiday weekend to seek help with the Ryobi leaf blower I purchased there two years ago. The assistant store manager, Steve Newell, went out of his way to help me solve the issue all while efficiently dealing with a very busy Customer Service line. He is a knowledgeable and capable manager and will keep this customer coming back for all of my home project needs.”

“Ok so I usually don't review a box box store but this is a special situation. The customer service went above and beyond this time! I purchased a colored prelit Christmas tree from the Home Depot. I waited a week before I realized that the top two thirds didn't work due to faulty wiring. When I returned the tree to exchange it for another they were all out of the same priced tree. The staff scoured the whole store looking for one but couldn't find one for me. Feeling kind of bummed I went and picked out the next pre lit tree that had colored lights and it was more expensive than the one I purchased. While the woman was processing my return she mentioned it was more expensive and I said "Yes I know but I'm having my family over for Christmas dinner and would like to have a tree." I know you're all saying I could have found one on the internet but I really feel like supporting local. Even if it's at Home Depot-the employees work and live in my community. I've heard it's said if you spend $1 at a local store then 60 cents stays in that community. After looking again, the customer service staff ended up giving me the tree as an even exchange, I was blown away! Wouldn't you know I misplaced the receipt and only just found it-passed the expiration date for the survey so that's why I'm "Yelping" them. To the customer service staff, you might never read this, but thank you for your incredible customer service and kindness-your gesture made my home feel filled with the spirit of Christmas when my family came over. I truly appreciate what you did, proving it's the person in the orange apron that is the best of Home Depot. As it is with all businesses small and large. Support local and keep your money in your community!”