“I've been a long-time customer of Deering Lumber, but this past Friday I had an experience that led me to write this review praising this lumber yard for all to see. From the expert advice, professionalism, and friendly service of Dave at the counter, to the stock yard associate Paul who spent much of his mid-morning helping me find the perfect lumber for my building project. Exquisite service that must rival that of the most posh New York hotels!!!”
“Ok so I usually don't review a box box store but this is a special situation. The customer service went above and beyond this time! I purchased a colored prelit Christmas tree from the Home Depot. I waited a week before I realized that the top two thirds didn't work due to faulty wiring. When I returned the tree to exchange it for another they were all out of the same priced tree. The staff scoured the whole store looking for one but couldn't find one for me. Feeling kind of bummed I went and picked out the next pre lit tree that had colored lights and it was more expensive than the one I purchased. While the woman was processing my return she mentioned it was more expensive and I said "Yes I know but I'm having my family over for Christmas dinner and would like to have a tree." I know you're all saying I could have found one on the internet but I really feel like supporting local. Even if it's at Home Depot-the employees work and live in my community. I've heard it's said if you spend $1 at a local store then 60 cents stays in that community. After looking again, the customer service staff ended up giving me the tree as an even exchange, I was blown away! Wouldn't you know I misplaced the receipt and only just found it-passed the expiration date for the survey so that's why I'm "Yelping" them. To the customer service staff, you might never read this, but thank you for your incredible customer service and kindness-your gesture made my home feel filled with the spirit of Christmas when my family came over. I truly appreciate what you did, proving it's the person in the orange apron that is the best of Home Depot. As it is with all businesses small and large. Support local and keep your money in your community!”
“OH MY GOSH! I owe a great debt of gratitude to Kevin McIntyre, salesman at Builders Supply. Not only did he sell me a great product, he went FAR beyond the scope of his sales position. Had it not been for Kevin dropping by to monitor the building process and direct the crew on needed corrections the outcome would not have been great. Thank you Kevin!!!!”