I purchased a new iPhone and received wonderful customer service at this location from Laurie and Kaila, they walked me through the whole process confidently. 10/10 would recommend very helpful and wonderful customer service, ask for either of them!
November 2022
Always have been responsive and helpful. Show me how to manage different apps and other stuff I can't sort out.
August 2020
Unlike their competition, U.S. Cellular has real customer service! Not some portal where I feel like I'm waiting for a reply like some kinky dating app. They follow the ancient practice of having actual people who can help. Yeah, right? Keep it human! Please!
