O'Reilly Auto Parts store #4549 in Bath, Maine, located at 11 State Road, offers a wide range of auto parts, tools, and accessories. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also build custom hydraulic hoses and offer a free Loaner Tool program, with a refundable deposit, making it easy for customers to access the tools they need. Customers praise the store for excellent service, highlighting staff members who go above and beyond to find the right parts. Employees are known to search their computer systems or look online, even at competitor stores, to locate needed items quickly. Many appreciate the knowledgeable staff, especially one particular employee who is recognized for her understanding of parts and helpful attitude. The store is described as customer service-oriented, with staff members who are friendly, helpful, and eager to answer questions. While some mention higher prices and labor rates, the overall experience is positive, with customers confident in the store's ability to meet their auto needs. With over 6,000 locations nationwide, this store remains a trusted spot for auto parts and expert advice.
Just went in for a keychain the girl working was very polite and friendly and her customer service skills were great we even had a chat about tattoos
December 2023
Had an awesome experience at this store! Carissa knew exactly what part I needed, and was had awesome customer service! I will always buy my parts here!!
September 2023
they have some top-quality Auto parts but they are very expensive in a labor rate at VIP of a hundred forty dollars an hournot the same company when Tom ran VIP parts and service!!!?
