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“The customer service I received was outstanding. I believe the employee’s name was Matt because I heard someone else say it but I should have asked. I asked to see some rings but really didn’t know what I wanted, and also wasn’t sure about sizing. They were so helpful and so patient and picked ones that they thought would suit me or just that they liked. It was really fun, it felt like I was shopping for a friend. I ended up coming home with two of their picks!”
“Some of the absolute best customer service experiences of my life have been shopping in this store. The people who work here are helpful and super friendly. I always find what I need when shopping for gifts. My main complaint is that there is not enough plus size apparel on hand and I would purchase far more here if that weren't the case.The employees always offer to order online for me. They never disappoint BE MORE SIZE INCLUSIVE please you would be the best in all areas if you were”
“Melissa was beyond helpful. However, unable to use my 30% off coupon that I had received in the mail and then drove 160 miles (one way) to use it. Total purchase was $246.87. According to store staff, there has been a “change” in the usage. If that’s the case, I’m wondering why these coupons are even sent out anymore?
Please advise
Thank you”
“Not always a fan of big corporate stores, but then people like Kaitlyn, at this Old Navy, remind you how wonderful of an experience it can be. Had to return an item I really loved, due to a defect, but couldn't exchange it as there were no more. She returned it and ordered one to be delivered to me. Her professional and kind demeanor were so appreciated and reflect so well on this store and its employees. Pleasure shopping here.”
“I had excellent service! We are going on a cruise next week and I needed cute clothes for our cruise. I made an appointment with Sandra and she was amazing!! She helped me a couple years ago and this time she went over and beyond. She knew exactly what sundresses I looked cute in and flattering with my figure. I don’t like wearing shorts because of my thighs. She listened to me and I have a cute skorts outfits that I feel comfortable wearing.I have amazing new outfits to wear on the cruise and even after the cruise I can wear the outfits to work as well that’s a huge win win!!Thank you so much Sarah!!I can’t forget to say thank you to Marsali for adjusting my receipt to receive more discounts. All the staff are extremely friendly and helpful even going over and beyond carrying my bags to my car.I highly recommend that you shop here and ask for Sandra you won’t be disappointed.”
“While I was shopping for an electric blanket at the Bangor, Maine, location, I was assisted by Kathryn, a fantastic JCPenney employee, whose help, kindness, and thoroughness in finding the exact right product for me was phenomenal. End result: I immediately applied for a JCPenney charge card and left her department located between the blankets and children's clothes departments knowing that I had encountered one of the gems who works for your store.”
“Great customer service!! I was able to exchange a pair of jeans that I ordered online that didn’t fit, found two pairs that I love and fit great as well as a cardigan and a swim top!”
“I've been coming here for years for haircuts. The stylists are all very professional and do a fantastic job. Their prices are also reasonable. I greatly appreciate their weekend hours.”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“Absolutely the best bra fitting ever. The ladies there are great. I'm almost 45 and never had such a great time. Definitely going again. The prices are about the same as my other bras.”