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September 2023 by Grey Discoveries
5 stars are not enough to rate westgate! They are very awesome team. Tony is a one in a million mechanic that is very honest and helpful. I went to their shop to diagnose if my car has a bad O2 Sensors. Tony offered to do it for free! A day before that I was in another service center near my area and the guy will charged me 146 per hour for diagnostic alone and quoted around 400 to 500 if there are sensors that needs to be replaced. I refused and thought I would rather drive an extra miles to reach Westgate than paying a seemingly overcharged service! If you look for a dependable mechanics in Bangor, definitely go to Westgate!Service: Auto engine diagnostic
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August 2023 by Shannon Lopez
We bring our car here for everything from small things like an inspection or top off the fluids to brakes and tires. Tony is awesome and explains things well as are the mechanics, we had Mitch. We were there on 8/10/23 for front brakes and a battery in and out in less than 2 hours. No wonder they are busy. Excellent work by all.
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July 2023 by Chrissy Doyle
My favorite garage in the state. Always a pleasure to visit and friendly service.
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June 2023 by Patrick Penlington
Its always good to find one good mechanic, but finding two both named Mitch is great! The Mitch’s will take care of you and do so quickly.
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April 2023 by Fernanda McLaughlin
Tony the Manager was really nice, they communicate so well and this was a better quote compared to Midas. They took care of our car so fast too! He really wanted to help us get our car back in the road. Thank you guys for that awesome job and from now on you will be our preferred one. Even tho I hope we don’t come back for a while lol ?
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April 2023 by Teddy Hanson
Biggest thing I can say is honesty! Maybe a little on the pricier side of things but at least you know that when you walk in, also you get what you pay for. These guys are honest, thorough, and patient!
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April 2023 by Luisa Fernanda Escobar Vergara
Tony the Manager was really nice, they communicate so well and this was a better quote compared to Midas. They took care of our car so fast too! He really wanted to help us get our car back in the road. Thank you guys for that awesome job and from now on you will be our preferred one. Even tho I hope we don’t come back for a while lol ?
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March 2023 by Mary Lou Jackson
Tony was absolutely the best! He was honest and ethical and I couldn't have asked for a better experience! I will definitely be bringing any and all vehicles here from now on.
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January 2023 by Sierra Rich
I went to Westgate Auto about 20min before they closed unknowing that they changed their business hours. Tony fit me right in and did my vehicle inspection quickly and efficiently, even though it was the end of their day. I really appreciate them getting me in and out and they were so friendly. I highly recommend them!Service: Vehicle Inspection
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December 2022 by Cam C
First of all.. all other garages in the area wouldn’t even give my girlfriend and I the time of day. The gentleman who runs this facility has to be the kindest, most compassionate and thorough person in the automotive industry I have ever had an encounter with.He was able to get us in on a Tuesday morning, able to diagnose the issue and had it all repaired for us the next morning. Also, when going over the cost of what the repair would take - his word was true the next day and did not charge us a cent more for his time.Hats off to you, Westgate! Thank you from the bottom of my heart!Services: Transmission repair
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December 2022 by Ally Wyre
Had a very good overall experience with this service center, even being a woman they treated me with respect and didn’t try any funny business. Went in with my boyfriend and they didn’t just talk to him, they made sure both of us knew what was going on. My check engine light came on and we called about 10 other car shops, couldn’t even be seen for 1-2 weeks, but Westgate was able to get us in that morning, without an appointment. Only took them a couple hours and they called, explained the problem, how much it would cost, and even showed us what was going on with the transmission when we came back. Left the car overnight because they had to order a part, and Westgate had it finished by 10am the next morning! They ended up charging me the exact amount they quoted, $277, and my check engine light was off, car running much more smoothly. Very satisfied with this car shop, owner is incredibly kind, and I definitely felt comfortable as a woman the entire time. Highly recommend this service center!
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December 2022 by Cindy Fye
GREAT SERVICE!THE STAFF BEND OVER BACKWARDS TO MAKE SURE THE CUSTOMER IS HAPPY.ALSO REASONABLE PRICES
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November 2022 by Jason Wheldon
I have been getting my vehicles serviced here for years. They always treat me right.
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November 2022 by Chris M
I've never had car repair done here, but they have willing shared their air a couple times.
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September 2022 by Allison Galeucia
Young females beware. I called them to fix my car after having three people recommend them when I was visiting Bangor. What should have costed maybe $600 (have had this type of work done in Waterville twice) was $1000. Not only that, they did not make it inspection ready and only fixed the passenger side of my car. I was charged for both sets of rotors and only one set was installed. THEY ALSO DID THE WORK WITHOUT GIVING ME AN ESTIMATE FIRST. They called and said “hey we did it, just so you know it’s $1000” which is highly illegal (as stated by my son’s grandfather who literally is in charge of state inspections through the state police) I wish I would have taken legal action but this happened in June, and I did not feel like I could stand up for myself. Do not go here. I would rate it -10 if I could. Thanks Westgate for the future car service PTSD, pay for my therapy.