-
November 2023 by Ethan Brown
I had an appointment and they made me wait two hours in the waiting room before they even got to my car which was just a diagnostic appointment, and then it took them an hour to identify nothing and charged me $250 to identify nothing.
-
November 2023 by Brian KB7SEA
I had new tires installed at a local garage. The rear tires were out of balance. I took it back and they agreed that the tires were not right and they rebalanced them. The tires were once again out of balance but now at different speeds.I stopped into a local tire shop in my area but they couldn't get me in untilJanuary 2nd. (this was early November).So I went down the street to VIP. They made an appointment for the next day! During the appointment they check the front end alignment and was told this was a free service!! The tires are now blanaced perfectly and I will be going back there for future service. Thank you to the great tem at Bangor VIP!!Service: Tires
-
October 2023 by David Pooler
John..The master technician their is the best. Matt who I met when I called and walked in the door was also so nice and respectful. Both were so knowledgeable. Don't want to let the word out cause I can't wait 2 weeks to get my truck fixed but they are the best. And most times within a day. Thank you gentlemen
-
October 2023 by Jadea Fowler
My family goes here for all their services, and they have always done an exceptional job. I strongly recommend them for anything, you will not be disappointed.
-
October 2023 by Charlie D.
went there to get a misfire checked out and they quoted me $700 to replace 2 ignition coils. also when I left my car was runner worse because they left one of my coils unplugged.
-
October 2023 by Debbie W.
I hit a wheel stop and the plastic from under the front of the car was dragging. I called VIP and they got me right in and didn't charge me a dime. They were also very friendly and nice. We're not from around here but if we were we would definitely bring our cars here.
-
September 2023 by Mehdi Aghamoosa
The gentlemen working at this location were very professional and informative in explaining as well as showing me the problems with my vehicle. I appreciate the information they provided me with along with the service that they performed on my sedan. Will be returning and recommending…Services: Air & cabin filter replacement
-
August 2023 by Jerry Hruby
I thought i needed brakes and rotors on my 2020 savana van. The bangor manager quoted me $ 1,110. Over the phone. I dropped it off the next morning, he called me and said my brakes were at 90%. They just sneaked, instead i needed a alignment and inspection sticker. It was around $ 130. I think they are pretty honest.
-
July 2023 by dalton cole
Michael Napolitano is great, he has been so helpful. He really is about building relationships with his customers and because of that I won't take my business anywhere else. Thank you Michael and VIPServices: Tires
-
July 2023 by Jenna Kenney
I recently had to get my car inspected called VIP in bangor they were able to get me right in, they are always flexible when it comes to scheduling and are always really quick in getting things done and I always appreciate it especially when i work near by and can just walk to work so location is always convenientServices: Vehicle safety inspection
-
June 2023 by Nadia Eastman
Had to have a last minute oil change before a long road trip. Called a couple days ago and they were super nice to get me in while other locations were booked up. Everyone was super nice. First time at VIP. Shoutout to the guys who did the hard work!Service: Oil change
-
June 2023 by C
Went in for an annual inspection and they tried to sell me 1k+ worth of tires.Told me I barely passed on tires that still have 30K miles left on them per the last certified Toyota dealership 25k miles service and oil change visit.Pretty sure nothing dramatic or drastic occurred in 5K miles.Unless you call sightseeing through Maine's coastal region drastic. ?
-
May 2023 by Meliea Keller
We Came in to get our vehicle inspected and found out it had some repairs that needed doing. They were incredibly quick in getting the parts we needed and getting the car back to us. By far one of the most efficient places we’ve ever beenService: Vehicle safety inspection
-
May 2023 by Deborah Kiefaber
VIP Tires & Service at 911 Stillwater Ave in Bangor, serviced my Toyota Tacoma on 1 May 2023. It was a scheduled 4 hour appt. John Bemis was the Master Technician that did the work. I cannot tell you how kind and hardworking he and his cohorts were to me. Every part that was damaged and needed replacing was shone to me and replaced. Work I had done at other tire replacement had to be corrected so the new parts could be replaced. It made for a long day but I will never take my vehicle to any other service center, including Toyota. Thanks again John, Matt and others, I’ll bring donuts next visit !!!
-
April 2023 by Ashlyn S
I have been a loyal customer of VIP for years now, and I can confidently say that they are the best auto shop in town. From their exceptional customer service to their top-notch technical expertise, they consistently deliver a superb experience.The staff at VIP are incredibly friendly and knowledgeable. They take the time to listen to your concerns, thoroughly explain the issue with your vehicle, and provide you with a clear and honest estimate of the work that needs to be done. They never pressure you into unnecessary repairs or services, and they always prioritize your safety and satisfaction.Their mechanics are highly skilled and experienced. They use the latest diagnostic tools and technology to accurately diagnose and repair any problem your vehicle may have. They take pride in their work and strive to ensure that your vehicle runs smoothly and safely.In addition to their exceptional customer service and technical expertise, VIP also offers competitive pricing and a wide range of services. Whether you need routine maintenance, major repairs, or custom upgrades, they have you covered.Overall, I highly recommend VIP to anyone in need of reliable and trustworthy auto services. Their exceptional customer service, technical expertise, and competitive pricing make them the best auto shop in town.Services: Tires
