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June 2023 by Google user
This place is fantastic. I have been with Verizon for awhile now and have always had great experiences going to this particular store. Whether it has been transitioning 3 new people to my plan, helping them get set up with their phones, or helping me with bill or phone issues, one store employee stands out, a Mr. Samuel Clay. He is a fantastic gentleman. Everytime that I have pestered him with questions he is always pleasant and extremely friendly. His easy going demeanor really helps put a customer with concerns at ease. I highly recommend going to see this dude if you ever need help with your Verizon-related things.
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May 2023 by Nancy
Sam, as always, was so helpful. Any time I need something, he is generally the one who assists. Even if it’s just helping me put the protector on my phone. The level of customer service in this store is second to none. I wouldn’t go anywhere else and I will always highly recommend this store to family and friends!
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March 2023 by Sasha Esposito
We had the best time to be honest. Not only did we swiftly get through so many details very it was easy and fun. Zack is amazing. If I could give more than 5 stars I would..
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March 2023 by Paul Cole
Love to come to this place.This is the best store in Bangor for customer service regarding Verizon wireless phones and accessories.Usually very short waits with people (yes people) to help out with your needs.They seem to be very caring and understanding about phones and technical issues, and can treat you like a person instead of a number.Keep coming back here when I need a new phone.
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March 2023 by Vicki Kenny
My husband and I both stopped in to get new phones and were so happy to have had Chris guide us in our options. I jokingly told him to pretend we were his parents. No wait, and a very informative and courteous man. We are so pleased with our phones and experience with Chris. Highly recommend! ?
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March 2023 by keith king
Zach at the Stillwater avenue store was more than helpful with getting me set up with my new iPad and phone service today we were having issues online I couldn't get it to go through myself I came into the store and he had me all done and ready to go before my wife could get back from the dollar store. You have a great employee have a nice guy knows his stuff and I'm a happy camper so thank you very much keep up the good work!
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March 2023 by Michelle Dunphy Ashton
Zach was very helpful in getting us set up with Verizon. He was very honest with pricing and worked to get us the best deal. We would highly recommend Zach for any Verizon needs.
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March 2023 by Kaylee Hawes
Today, I went in fed up with spectrum and switched my service. Joel made the transition easy. Even left with a new phone and new iPad for half the cost of my spectrum bill. So happy with my service and would recommend Joel to anyone wanting to make the switch.
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March 2023 by Ryan Pescatore
I was greeted with great service. The representative who assisted me helped breakdown the current bill and presented a list of ways to bring down the total monthly balance. I appreciate how they didn't pressure me to buy anything, but when I came in I was informed of the current promotions going on which ended up being a great deal that led me to purchase a new phone.
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March 2023 by mike barnes
I lost my phone tried to disconnect my service but had to go to the store and between the 50 mile trip and missing my phone I decided to get a new phone and I had the pleasure of dealing with Mathew and he helped me with downloading my information from the cloud and made sure that I was happy with everything and I was but if I had to do it again I would probably only deal with him he is an awesome employee
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February 2023 by Stu Bullard
Went to Verizon store to trade in old broken phone for the new Galaxy phone. Zach was very thorough and patient helping complete the transaction. Reviewed all the options and made the process much easier than anticipated.
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February 2023 by Summer Allen
Another easy and enjoyable phone upgrade experience at Wireless Zone! I appreciate Zach’s expertise in guiding me towards the best products and plans for my needs. Thanks again!
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February 2023 by Jessica Hayden
Jacob and Joel were absolutely amazing. My mom had a problem with her I phone 12. To be completely honest I was ready to shut down service all together. Jacobs presents and high level of excitement completely turned us around, we ended up getting new phones and watches. Very very friendly.
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January 2023 by Cynthia A. Phillips
Laura was patient and hardworking. We had a lot of questions and we are not tech savvy. She nicely explained everything to our satisfaction. Well done.
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January 2023 by Mary Jahns
Zach Shirland was super helpful and explained everything in a way we could understand. A wonderful employee who should be promptly given more money. We will always choose Verizon because of Zach's customer service
