This Verizon authorized retailer, operated as Wireless Zone®, is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the quick and easy process of getting new phones, tablets, or internet services, often noting the staff's helpfulness and friendliness. Several reviews highlight specific employees who go above and beyond to assist, whether helping with phone protectors, setting up new devices, or explaining options clearly. The atmosphere is described as caring and understanding, with staff treating customers like individuals rather than numbers. Wait times are generally short, making the shopping experience smooth and enjoyable. Customers also value the store's commitment to the community, as proceeds from purchases support local causes. Overall, the store is considered the best place in Bangor for Verizon wireless needs, with multiple reviewers confidently recommending it to family and friends. The combination of great customer service, knowledgeable staff, and a welcoming environment makes this Verizon store a top choice for wireless service and device needs.
Sam, as always, was so helpful. Any time I need something, he is generally the one who assists. Even if it’s just helping me put the protector on my phone. The level of customer service in this store is second to none. I wouldn’t go anywhere else and I will always highly recommend this store to family and friends!
March 2023
We had the best time to be honest. Not only did we swiftly get through so many details very it was easy and fun. Zack is amazing. If I could give more than 5 stars I would..
March 2023
My husband and I both stopped in to get new phones and were so happy to have had Chris guide us in our options. I jokingly told him to pretend we were his parents. No wait, and a very informative and courteous man. We are so pleased with our phones and experience with Chris. Highly recommend! ?
