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August 2024 by nathen lowe
Great parts department
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August 2024 by Ervin Davis (KB1TLD)
It was great they where there for me in a pinch picked a car I could afford where very. Kind
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July 2024 by Cheryl Spaulding
The service department deserves a 5-star rating. Pleasant, professional, prompt and fair prices. Highly recommend the dealership for the service department.
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January 2024 by Ben Willey
Local GMC dealer with good selection.
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January 2024 by Gary Wyman
Great service.
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December 2023 by Rusty Taylor
Bryce burns nice guy. No car brochures.
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October 2023 by Diane Wickett
I got an oil change and had a tire fix. They are very thorough, checked everything. Bruce at the service counter was very nice and patient. Always a great experience at Varneys
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September 2023 by Tamara Plimmer
Good, honest service department
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June 2023 by Scott M.
I would like to share my experience I recently had with Varney's GMC in hopes this helps others avoid the same issue I had. Below is the timeline for the course of events I had earlier this year.1/20/23 - Truck would not start. Varney advised me to have it towed in1/23/23 - Varney's says I received contaminated fuel so they need to drain my fuel tank and flush my lines.1/26/23 - I get my truck back from Varney's.1/28/23 - My truck would not start. Varney's GMC advised me to have it towed in2/1/23 - Varney's says that my starter broke and they needed to replace it. Said it was going to take 2 weeks to get a new starter.2/24/23 - Starter was replaced.3/4/23 - My truck would not start. Varney's advised me to have it towed in.3/8/23 - Varney's says my fuse block for my starter blew. They replaced it and it still wasn't running correctly. So they determined that the fuel pump and all 6 injectors needed to be replaced due to contaminated fuel. Repair estimate $3900.3/8/23 - I filed an insurance claim because Varney's told me that they could test the fuel pump and injectors for contaminated fuel. If they found contaminants in the fuel sample, my comprehensive auto insurance would cover the cost for the repairs. So I told Varney's to not do any repairs until a fuel sample was taken. .3/24/23 - Fuel sample was taken under the direction of Varney's team. 1 sample from the original fuel taken out of my truck on 1/23/23 and another sample taken of the fuel tank itself.4/8/23 - I receive the forensic fuel sample report showing that there are no contaminants in the 1/23/23 fuel sample and no contaminants in the current tank.4/8/23 - I sent Varney's GMC a copy of the report. And request that since my fuel was not contaminated, they should cover the repairs under my warranty. Varney's refuses to cover the repairs under my warranty. Claiming that the fuel was contaminated. I asked for proof, and they did not have any proof. They never tested the fuel.4/8/23 - I asked them to make the repairs anyway and I planned to deal with the warranty issue later. The closest appointment they could give me was 3 1/2 weeks later. I called Quirk Chevrolet of Bangor and they said they could look at it on 4/19/23.4/18/23 - I had my truck towed from Varney's to Quirk.4/19/23 - I called Quirk to make sure they got my truck in and also gave them the background for what had been going on with my truck.4/25/23 - Quirk calls me and says that they replaced the fuse block for the starter again. And that the truck was running fine. I asked if I could come get it and they said they wanted to run some more tests to see why the fuse block was blowing.5/10 - I reached out to Quirk telling them I would like to take my vehicle to Pratt's Chevrolet in Calais, ME for a 3rd opinion since Quirk could not find anything wrong with it.5/12 - Go to Quirk to pick up my truck. They charge me $455.33 to replace the fuse block. Replace a fuse block that I never drove a mile from when it was replaced previously. Drive my truck to Pratts. Ran perfectly fine the whole way.5/15 - Pratt calls me and says my truck is fixed. They had to replace a brake pad sensor for my rear right tire.5/19 - Pratt gave me an offer to trade my truck in. So I did and bought a new truck from them.In summary, the only evidence that my fuel was contaminated was a forensic report saying it was not contaminated. 2 other dealerships told me there was nothing wrong with my fuel pump or injectors. One dealership even bought my truck from me. The misdiagnosis cost my about $8000 in invoices and rental vehicles while I waited for Varneys to diagnose my truck and get 2nd and 3rd opinions on the fuel pump and injectors. All of which should have been covered under warranty. I never received a loaner vehicle or rental reimbursement the entire time. The service dept clearly does not know what they're doing if they are willing to replace parts that aren't even broken. Do not buy a vehicle from this dealership so you can avoid dealing with
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April 2023 by Robert Weeks
Harold did a oil change in a very reasonable time and Mike checked on a passed repair thanks
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April 2023 by kelly stanley
They tried to get me to pay for an oil change, when they had to change my oil anyway,to replace a part on my car that was covered by my warranty.
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December 2022 by ken batron
Great place to buy a truck
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November 2022 by John Schwarze
Dropped my truck off to be serviced with no problems. People at the service desk were very polite.
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October 2022 by K&B Foster
Very nice people, knowledgeable about vehicles and not just the mechanics. Decent prices. Had my car by the end of the work day. Thanks Varneys
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September 2022 by Shelly Butler
Only place to get a vehicle. We have leased 9 vehicles now and willContinue.
