-
August 2024 by Justin Michaud
I live all the way up in Aroostook County, had to come down for a replacement key for mazda good people down here added us as customers. Shortly after thet realized we had some recalls out for our car, so they followed up drove up to us to exchange vehicles to bring the car in to be made safe. Free of expense and patiently. Above and beyond, everything you could expect from a great dealership in Maine.
-
August 2024 by Ryan Smith
I have been to Mazda dealerships for service from coast to coast across the USA.. this was one of the better service experiences aaaaand my oil change was completed fast, too..!
-
June 2024 by T
Best service in the business , so open honest and upfront about every vehicle they sell.
-
May 2024 by Gina
Quick and affordable service!
-
May 2024 by Daniel “Dan” Kelley
Great car dealer. Even better service department for Mazda. If you are getting work done or routine service at a quick lube you are missing out. The parts and service guy is awesome, he works with anyones schedule to meet their needs and offers a wealth of knowledge about Mazda's. Super patient dude. Couldn't speak any higher about those guys or the work they do.
-
April 2024 by Patrick Miles
I needed some transmission fluid for some DIY work and they made the transaction easy. I'll be coming back when I need OEM parts or fluids quickly.
-
January 2024 by Johanna Boeger
These guys are great! My CX-9 had a busted head.
Varney Mazda service shop had the whole thing replaced, and ready to go in a matter of weeks. You've got to appreciate a great Dealership when you've found one. Especially one with an excellent service shop that won't let you down. Thank you guys, I appreciate all your hard work!
-
September 2023 by Griff H
Fantastic service, transparent videos when you’re getting your vehicle serviced, friendly team, and totally fair service prices. My car is always done within the timeframe they quote me. Couldn’t be happier with the service. Thanks Varney!
-
August 2023 by Olga Kiku
I would like to share an amazing experience at Varney Mazda. When my mother and I encountered a major car issue while visiting Maine, Rick and Mike promptly came to our rescue. Understanding that we didn't have anyone in Maine to rely on and could not be without a car, they provided us with a loaner and fixed my car in no time. Their professionalism, dedication, and expertise at diagnosing and fixing mechanical issues made our trip stress-free. I highly recommend Varney Mazda to any car owner looking for reliable, timely, high-quality service! Thank you, guys, for going above and beyond to help us!
-
June 2023 by Scott M.
I would like to share my experience I recently had with Varney's GMC in hopes this helps others avoid the same issue I had. Below is the timeline for the course of events I had earlier this year.1/20/23 - Truck would not start. Varney advised me to have it towed in1/23/23 - Varney's says I received contaminated fuel so they need to drain my fuel tank and flush my lines.1/26/23 - I get my truck back from Varney's.1/28/23 - My truck would not start. Varney's GMC advised me to have it towed in2/1/23 - Varney's says that my starter broke and they needed to replace it. Said it was going to take 2 weeks to get a new starter.2/24/23 - Starter was replaced.3/4/23 - My truck would not start. Varney's advised me to have it towed in.3/8/23 - Varney's says my fuse block for my starter blew. They replaced it and it still wasn't running correctly. So they determined that the fuel pump and all 6 injectors needed to be replaced due to contaminated fuel. Repair estimate $3900.3/8/23 - I filed an insurance claim because Varney's told me that they could test the fuel pump and injectors for contaminated fuel. If they found contaminants in the fuel sample, my comprehensive auto insurance would cover the cost for the repairs. So I told Varney's to not do any repairs until a fuel sample was taken. .3/24/23 - Fuel sample was taken under the direction of Varney's team. 1 sample from the original fuel taken out of my truck on 1/23/23 and another sample taken of the fuel tank itself.4/8/23 - I receive the forensic fuel sample report showing that there are no contaminants in the 1/23/23 fuel sample and no contaminants in the current tank.4/8/23 - I sent Varney's GMC a copy of the report. And request that since my fuel was not contaminated, they should cover the repairs under my warranty. Varney's refuses to cover the repairs under my warranty. Claiming that the fuel was contaminated. I asked for proof, and they did not have any proof. They never tested the fuel.4/8/23 - I asked them to make the repairs anyway and I planned to deal with the warranty issue later. The closest appointment they could give me was 3 1/2 weeks later. I called Quirk Chevrolet of Bangor and they said they could look at it on 4/19/23.4/18/23 - I had my truck towed from Varney's to Quirk.4/19/23 - I called Quirk to make sure they got my truck in and also gave them the background for what had been going on with my truck.4/25/23 - Quirk calls me and says that they replaced the fuse block for the starter again. And that the truck was running fine. I asked if I could come get it and they said they wanted to run some more tests to see why the fuse block was blowing.5/10 - I reached out to Quirk telling them I would like to take my vehicle to Pratt's Chevrolet in Calais, ME for a 3rd opinion since Quirk could not find anything wrong with it.5/12 - Go to Quirk to pick up my truck. They charge me $455.33 to replace the fuse block. Replace a fuse block that I never drove a mile from when it was replaced previously. Drive my truck to Pratts. Ran perfectly fine the whole way.5/15 - Pratt calls me and says my truck is fixed. They had to replace a brake pad sensor for my rear right tire.5/19 - Pratt gave me an offer to trade my truck in. So I did and bought a new truck from them.In summary, the only evidence that my fuel was contaminated was a forensic report saying it was not contaminated. 2 other dealerships told me there was nothing wrong with my fuel pump or injectors. One dealership even bought my truck from me. The misdiagnosis cost my about $8000 in invoices and rental vehicles while I waited for Varneys to diagnose my truck and get 2nd and 3rd opinions on the fuel pump and injectors. All of which should have been covered under warranty. I never received a loaner vehicle or rental reimbursement the entire time. The service dept clearly does not know what they're doing if they are willing to replace parts that aren't even broken. Do not buy a vehicle from this dealership so you can avoid dealing with
-
May 2023 by Josh Meroff
The sales department was wonderful and very attentive, but the offer they proposed on trading my vehicle in was laughable at best.
-
March 2023 by S Arms
This was my first visit and my service was excellent. I arrived a bit early and they took me right in. The service was fast and they video the inspection so you know the condition of your vehicle. Highly recommended if you need a new dealer to service your vehicle.
-
January 2023 by Griffin Hochstetter
Fantastic service, transparent videos when you’re getting your vehicle serviced, friendly team, and totally fair service prices. My car is always done within the timeframe they quote me. Couldn’t be happier with the service. Thanks Varney!
-
December 2022 by Sylvia Ellis
Quick and efficient! Love the new video this is your car and how things look!!!
-
October 2022 by Welkie Du
I really appreciate the good work and professionalism of the people working in varney mazda specially in the Service Dept.. Eric and Mike 2 thumbs up to you guys.. Highly recommended. I did all my scheduled maintenance to date in this place .. Very consistent.
