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March 2024 by rhonda agaman
Recently went into the store to buy a body mist for my daughter. I see a sign in front of it stating you buy a ulta collection total of 19 get a free item. So i made a point to grab a couple to get the free item. Waiting in line for 10 minutes cause there was only 1 cashier. Once i got up there i pointed out what the sign sai. She didnt have a clue what i was talking about and manager said it wasn't part of the promotion. Went online and it was part of the promotion. Customer service told me i could purchase it online to ge the free item. So whay have signs in store if you have to buy it online?
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March 2024 by Brigid Addlast
The floor cosmetic employees are so helpful, and accommodating. Very knowledgeable. They know there stuff. And are very nice. The selection and choices of products are great. So glad I stopped in. First time Ulta shopper.
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March 2024 by Emmy Lopes
Checked it out and got my first ever eyebrow wax there, their worker Riri was absolutely amazing! (And very pretty :). I am so happy the way my eyebrows came out and I will definitely be coming back again soon! <3
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March 2024 by Holly McDonald
Like being able to see if a color or product looks good before buying also alot of nice selections for hair products
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March 2024 by Erin
I’ve never liked in person shopping, and stores like this are exactly why. I am always eyeballed here like I’m stealing and it makes me very uncomfortable. I cannot make a decision on what to buy with people staring at me like that and it’s happened the past three times I’ve gone. Tried to speak with a manager about it when I went the last time privately and apparently there is no private area or office there at all since they said the only place I could speak with her was in a corner of the store, not even at the back of the store. Obviously this is a sensitive topic so I didn’t feel comfortable going into full detail with a bunch of customers and other workers around.
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March 2024 by Haley Stupak
My mother and I had our hair done here today by Celeste. As a hairstylist myself I cannot recommend Celeste enough! My mum and I walked out of there feeling relaxed and our hair looked incredible!
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January 2024 by Tiffany Goodale
Always like going in here. Smells nice. And I bought all the hair colors I needed!
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January 2024 by Carrie Moore
Been to Ulta in Bangor 2 times in past month and both times 2 separate sales people were very unhelpful and rude. Asked to speak to manager and one of them was the manager. Won't be back.
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January 2024 by Heather Twombly
I had the best experience on Sunday! Kristie M took care of me and helped find the perfect foundation for my needs! She also helped me with bronzer and blush as well. She was really a joy to work with and I left very happy!
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January 2024 by Alexis Chechowitz
Lots to choose from. Not much assistance in choosing product though.
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January 2024 by Noelle Patten
lani is the most helpful employee i’ve ever met. she helped me build a skin care routine and recommended the best products. i truly cannot thank her enough. the world needs more people like lani :)
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January 2024 by Erin Shirley
I struggle with mental health issues and stores are really hard for me. I am always eyeballed here like I’m stealing and it makes me very uncomfortable. I cannot make a decision on what to buy with people staring at me like that and it’s happened the past three times I’ve gone. Tried to speak with a manager about it when I went the last time privately and apparently there is no private area or office there at all since they said the only place I could speak with her was in a corner of the store, not even at the back of the store. Obviously this is a sensitive topic so I didn’t feel comfortable going into full detail with a bunch of customers and other workers around.
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January 2024 by Mel Bick
Visited on Saturday, desperately needed a new foundation that didn't make me look so orangish. Kristie met me in the aisle and got me squared away with a great product, perfectly color matched! Also picked up a brow pencil and setting spray. Very pleased with the personalized service that I received from Kristie! Will definitely return just to work with her again!
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January 2024 by Jesse White
Quality products and nice, competent staff, but like always with Ulta, everything is very expensive.
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December 2023 by Heidi Sharpe
Bethany from the Bangor store made such a difference with my Ulta shopping experience. I wanted to find new makeup and I had a ton of questions to ask. Bethany was incredibly patient and knowledgeable and was able to help me find the right products.I so appreciate her dedication to the customer.